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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.8
498 Reviews

498 Reviews of AutoNation Honda Covington Pike - Service Center

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July 02, 2024

The service writer was very knowledgeable in the service bay was extremely clean. Was ready on time More

by coopermanharold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deā€™Andre Scott
Jul 04, 2024 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 12, 2024

Short wait times. Fast service. Friendly service. Attentive. Helpful. Quality work and I most definitely will be back More

by mcdaniel988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jun 13, 2024 -

AutoNation Honda Covington Pike responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2024

I was treated with respect and the dealership showed interest in my needs for the service of my vehicle. Hunter was kind, courteous, and knowledgeable about the service of my vehicle. More

by greenruthie569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jun 13, 2024 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2024

Hunter was great working with, he informed me of all what they found, showed me pics of all the work, kept me informed all that was accomplished and made sure I was satisfied with. Wonderful working with hi More

by rickeymontg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Woodard
May 31, 2024 -

rickeymontg responded

Hunter made sure that I was informed every step of the way, that I was comfortable with the work and personally inspected the work that was done. Will be looking for him when I come back

Jun 05, 2024 -

AutoNation Honda Covington Pike responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Covington Pike. Feel free to stop by if you ever need any more help.

May 17, 2024

Iā€™ve always gotten good service from them and have never had any problems with them. More

by DavidWages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 20, 2024 -

AutoNation Honda Covington Pike responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 10, 2024

I went for regular service. The waiting room was comfortable and clean. The staff was very friendly and knowledgeable. More

by TonyA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deandre
May 12, 2024 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 18, 2023

Customer Service at its best! I have purchased two cars from this dealership. Tony in the finance department was awesome! Brenda at the front desk was so professional. I am curren More

by Predsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeAndre
Dec 20, 2023 -

AutoNation Honda Covington Pike responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

AutoNation on Covington pike Memphis is the best! The team here is knowledgeable, friendly, and courteous! More

by clint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Bryson, Joe Carter
Dec 14, 2023 -

AutoNation Honda Covington Pike responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Covington Pike! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Told by the service associate that my car would be ready Saturday. Then got a call back that it wouldnā€™t be ready until Tuesday with a quote for the part and labor. I had to hassle the dealership all day Tu More

by abcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 20, 2023 -

AutoNation Honda Covington Pike responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Covington Pike take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1283 -- we hope to hear from you soon.

November 10, 2023

I enjoy the service! Very easy & quick process for service! I was able to drop off the truck before start of work shift. She was very knowledgeable of her job! So Gratefu More

by Prophetic80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe the young lady name is Rachel- (service Department
Nov 10, 2023 -

Prophetic80 responded

KEEP UP THE GREAT CUSTOMER SERVICE! This review is for the young lady that took great care of vehicle!! ā¤ļøā¤ļøā¤ļø

Nov 14, 2023 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

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