AutoNation Honda Covington Pike

I dealt with 3 people during the purchase of my Honda Odyssey recently and found all 3 people very pleasant to talk with. The salesperson was very knowledgeable about Odyssey, the sales manager helped m Odyssey recently and found all 3 people very pleasant to talk with. The salesperson was very knowledgeable about Odyssey, the sales manager helped me get the exact trim level I was wanting in the exciting new Radiant Red I was looking for. Lastly, the finance officer was very nice and more than apologetic when the company’s computer system went down during our paperwork. We visited and they offered me drink and snacks while we waited for the computer to come back online. All in all it was a smooth interaction. More

I have been a customer of this dealership since 1992. The name and ownership changed along the way, but the standard of service has remained high, as has my trust in them. name and ownership changed along the way, but the standard of service has remained high, as has my trust in them. More

I love my Honda and Rachel was the best assistant anyone can have thank lady can have thank lady More

I scheduled an appointment (12pm)to bring my 2014 Chevrolet Impala in for repair. (A/C blowing warm air on driver's side, cool air on passenger's side) When I arrived, I was told that the adviser (Te Chevrolet Impala in for repair. (A/C blowing warm air on driver's side, cool air on passenger's side) When I arrived, I was told that the adviser (Terrell) was on lunch break. Another adviser got my car checked in. Within about 30 minutes or less the adviser came and told me that a diagnostic test could not be performed on my 2014 Chevrolet Impala because they didn't have the proper tools and that I should go next door for repair. I was not charged the $149.00 diagnostic fee. Please note that this is a vehicle that I purchased in May of this year from Auto Nation on Covington Pike and have a current vehicle protection plan. More

I love the warm hospitality from the employees. I have so much fun conversing with the staff and they are always understanding of my needs. much fun conversing with the staff and they are always understanding of my needs. More

Awesome experience from Trey the salesman , Tony the Finance guy, Mr Brown the Used Car buyer, and the GM whom I didn’t actually see However was willing to go the extra mile to insure I had a great Finance guy, Mr Brown the Used Car buyer, and the GM whom I didn’t actually see However was willing to go the extra mile to insure I had a great auto purchase experience! More

Very helpful,concerned and caring..Got me a very decent interest rate. Had me approved for a new 2021 with a fair credit score .. interest rate. Had me approved for a new 2021 with a fair credit score .. More

The service employees are professional, efficient, and friendly in providing service; the service center itself is clean; the waiting area large and comfortable. friendly in providing service; the service center itself is clean; the waiting area large and comfortable. More

Everything was great. The people working there are always quick to get you in and out. quick to get you in and out. More

My wait time was short and the waiting area was clean and comfortable. My experience was good. comfortable. My experience was good. More