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AutoNation Honda Covington Pike

Memphis, TN

4.8
829 Reviews
As one of the largest Honda dealerships in the Memphis area, AutoNation Honda Covington Pike can cater to all of your new and used car needs. Our showroom is located on the northeast of downtown, just off of Covington Pike and Covington Way. Featuring one of the largest inventories of new and used Honda cars and SUVs around, AutoNation Honda Covington Pike is the go-to place for all things Honda. Whether you're purchasing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Covington Pike looks forward to your visit!
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1990 Covington Pike

Memphis, TN

38128

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Showing 829 reviews

March 04, 2022

I was very disappointed this time with them. I expressed issues with my tire and the tried to say it was the weather and did not check, but then when I had to return cause the sensor came on aga More

by Toni
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrance Wilkins
Mar 07, 2022 -

AutoNation Honda Covington Pike responded

Hi Toni, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1283 -- we hope to hear from you soon.

March 02, 2022

I received great customer service from Rachel. She was very knowledgeable and courteous throughout the entire service and not to mention very little wait time. I am very pleased with the service t More

by Jemario Dye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Terrance Wilkins
Mar 05, 2022 -

AutoNation Honda Covington Pike responded

Hi Jemario, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2022

Courteous, thorough and prompt service from Rachel at the service desk. It’s nice to have great customer service these days! More

by paw.26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Mar 03, 2022 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 28, 2022

I was there for a little over an hour after my appointment they were very accommodating with my time and what I needed done with my car More

by Tishmiles2627
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Littlefield
Mar 03, 2022 -

AutoNation Honda Covington Pike responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 28, 2022

I appointment was scheduled for 8am and I was done by 8:45am. Awesome timing, plus I got a chance to speak with my car salesman(Ervin Herron). Pamela took really great care of me. I love my car and I lov More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela, Ervin Herron
Mar 03, 2022 -

AutoNation Honda Covington Pike responded

Hello Honda, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Covington Pike. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2022

Ratchel is so helpful and a delight to work with. She goes above and beyond to create a wonderful customer experience More

by karawham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratchel in the service department
Mar 03, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ratchel here at AutoNation Honda Covington Pike! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 24, 2022

everything went just fine, i truly appreciate there help, will go back in the future if need be ! More

by dmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rachel, leslie
Feb 26, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2022

Tre was very helpful and courteous. We were looking for a replacement car for my son. Tre found us 2 cars immediately and kept me updated on their status in the system. More

by Stephsteph3563
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremaine Wilson
Feb 27, 2022 -

AutoNation Honda Covington Pike responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

February 22, 2022

The service department is super friendly and treat you like family. Rachel is simply the best. She goes out of her way to ensure that your vehicle is taken care of. The work is done properly. More

by d.dykes49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Feb 22, 2022 -

d.dykes49 responded

Rachel is THE BEST!!!!! Thank you for outstanding customer service and support.

February 21, 2022

They were very good on helping me and going threw the trade and getting me a great deal on it and getting me where I needed to be at on my payment More

by Michael Talley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Crawford
Feb 24, 2022 -

AutoNation Honda Covington Pike responded

Hi Michael, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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