AutoNation Honda Covington Pike

Came in for oil change, they had me in and out in just a few minutes. Everything was great. few minutes. Everything was great. More

Great experience from the time I entered from the time I left. Ms. Pam was wonderful left. Ms. Pam was wonderful More

This dealership is the worst at calling a customer and communicating with the customer about their vehicle it’s embarrassing how bad they are at call you back. communicating with the customer about their vehicle it’s embarrassing how bad they are at call you back. More

I had a great experience buying a new HR-V. Tremaine Wilson was a great person to work with. Tremaine Wilson was a great person to work with. More

My family has been purchasing Hondas from this dealership since the CRX-SI when we had two of them. Since then, a Pilot, a CRV, two Odysses, and my daughter just purchased a Passport from another dealer. since the CRX-SI when we had two of them. Since then, a Pilot, a CRV, two Odysses, and my daughter just purchased a Passport from another dealer. However, I am very disappointed in the Honda Company because there is a problem with my display screen. Coming back from the east coast, I had no GPS, or any other item in display. After taking it back to the dealer, I left it for repair and after six hours, they indicated it was fixed. However, within three miles of the dealership, the screen went blank. I have driven to Arkansas, places in Tennessee, and Alabama with the display coming on and going off (more going off than on). The Covington Pike manager said it was a problem that Honda was working on. However, that does not make for a happy customer. If this is not fixed soon, I will sell it to someone and buy a different make of automobile. More

Had. An appointment for oil change and tire rotation. Service department did an excellent, friendly, and professional job. An appointment for oil change and tire rotation. Service department did an excellent, friendly, and professional job. More

Very Nice Rep! I'm always notified of status of repairs on my car. People are nice and friendly. I'm always notified of status of repairs on my car. People are nice and friendly. More

Received great care and quick service! I always take my vehicle here for service, and I use my sentinel program for oil changes. They always fill up the fluids and stuff too. Thank you! I always take my vehicle here for service, and I use my sentinel program for oil changes. They always fill up the fluids and stuff too. Thank you! More

Overall the sales and management team at the Covington Pike (Memphis) location were extremely nice and cordial. What prevented me from giving this location a perfect score was the fact that I had a proble Pike (Memphis) location were extremely nice and cordial. What prevented me from giving this location a perfect score was the fact that I had a problem with the driver's side front door immediately upon receiving the vehicle I recently purchased, once I left the lot. I believe it was a fuse or bad connection that caused the problem. In any event, I did not get any help with the vehicle I had just paid a $6,000 cash down payment for. I was even told that since my used vehicle was an Infiniti, that I could not get it serviced there. "This is a Honda dealership", I was told. Four days after purchase, I still have not gotten the problem resolved. More

My experience with Auto Nation Honda was great. Service Advisor (9505) Ms.Pamela Little has excellent customer service skills.Ms little inspected my vehicle and informed me I needed a wheel alignme Service Advisor (9505) Ms.Pamela Little has excellent customer service skills.Ms little inspected my vehicle and informed me I needed a wheel alignment beside my recall repair. More