AutoNation Honda Columbus - Service Center

My Service advisor Woo was excellent. Woo explained the process and the wait time was short. Woo explained the process and the wait time was short. More

My service advisor, Trevor Caudle, was excellent to work with. He communicated the costs up front, answered my questions, and kept me informed throughout. Overall it was a very pleasant experience. with. He communicated the costs up front, answered my questions, and kept me informed throughout. Overall it was a very pleasant experience. More

Trevor Caudel, my service advisor, is excellent. He is knowledgeable, helpful and I trust his judgement. I always call him for my service needs. I value his opinion. The dealership is clean and He is knowledgeable, helpful and I trust his judgement. I always call him for my service needs. I value his opinion. The dealership is clean and comfortable, and everyone is friendly. More

Awesome customer service! Mr. Lee was making sure everything goes well about the service in timely manner. He constantly checking us (customers) making sure we are alright whi Mr. Lee was making sure everything goes well about the service in timely manner. He constantly checking us (customers) making sure we are alright while waiting. More

Brake pads! Feel/sound like rubbing. Next Service??? Estimate of $1,350. Communication not good!!! Feel/sound like rubbing. Next Service??? Estimate of $1,350. Communication not good!!! More

Not disclosing the vehicle Computer scan results , ignoring customers concern, assuming without resolving , dishonesty , lack of empathy. Poor services scam. Overcharging. ignoring customers concern, assuming without resolving , dishonesty , lack of empathy. Poor services scam. Overcharging. More

all issues seem to have been resolved. No more warning lights are coming back ok . No more warning lights are coming back ok . More

Dealership is organized and communicates well. Good experience. The service rep. , Trevor, was very professional. Good experience. The service rep. , Trevor, was very professional. More

Woo is amazing! He always makes sure my concerns are heard and communicates every step of the way. He is the only reason I continue to get my service at this dealers He always makes sure my concerns are heard and communicates every step of the way. He is the only reason I continue to get my service at this dealership More

I didn’t have an appointment but was able to get my car serviced while I waited. Trevor was very helpful in explaining what services would be done to my car. serviced while I waited. Trevor was very helpful in explaining what services would be done to my car. More