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AutoNation Honda Columbus - Service Center

Columbus, GA

4.6
595 Reviews

595 Reviews of AutoNation Honda Columbus - Service Center

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January 28, 2022

Every service I’ve had on my Pilot has been excellent. The service representative is professional, answers all questions and is kind and always explains what was done. I’m so happy with all work done. Tha More

by Sandracain26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woo Lee
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 27, 2022

I knew I should have gone to Mike Patton. When I wanted to buy a brand new car and pay cash this dealership could not find me what I wanted so I went to LaGrange and had it the next day. Yesterday I went More

by Sudi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebekah, Chris
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi Sudi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (706) 522-2090 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 27, 2022

I was pleased that I was able to make a same day appointment at a convenient time..check in was prompt and reasonable. The service time was appropriate. All service and recommendations were discusse More

by Arbysauce2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thompson
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 26, 2022

Jordan was very attentive and helpful. She followed up with me promptly. The work was done timely. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan & Angel
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi Rich, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Columbus. Thank you, and have a fantastic day!

January 26, 2022

Service representative was very friendly, knowledgeable & detailed. Service job was completed in a timely manner and efficient way. More

by Carl Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Run Lee
Mar 28, 2022 -

AutoNation Honda Columbus responded

Hi, we are pleased to hear you had such a positive experience with us, Carl! If you ever need help, just give us a call. Happy motoring!

January 20, 2022

The service was great the people were very friendly and they got my car service in a timely matter More

by NicoleThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know there name
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 19, 2022

This is my second time having service at this location. My service advisor Mr. Woo Lee was very friendly, knowledgeable, and got me in and out in less than an hour. More

by cray25371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woo Lee
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Columbus. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 15, 2022

They are always pleasant, clean, and professional to handle your vehicle and all it requires. More

by Lori_frazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thompson
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Columbus. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 14, 2022

The service department got me in and out, with very little wait time. Good service. Trevor, at the service desk, is always helpful. More

by PCDILLARD
Recommend Dealer
Yes
Employees Worked With
Trevor
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we're glad to hear you enjoyed your visit. If you ever need help, just give us a call. Happy motoring!

January 13, 2022

Absolutely recommend Autonation Honda for all service needs. My service advisor was very kind & the environment was kid friendly for me. More

by Bailey Dickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudle
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi. Thanks so much for the warm recommendation of the team here at AutoNation Honda Columbus. If you ever need help, just give us a call. Happy motoring!

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