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AutoNation Honda Columbus - Service Center

Columbus, GA

4.6
593 Reviews

593 Reviews of AutoNation Honda Columbus - Service Center

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February 04, 2022

John was so helpful and kind, I would not hesitate to go back to him at anytime. More

by Barbara.h.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thompson
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi Barbara, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Columbus. Thank you so much for your feedback! We hope you have a great day!

February 03, 2022

Great customer service, friendly staff. Gets the job done. Good mechanics, will definitely recommend to others More

by psiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod and Woo
Mar 28, 2022 -

AutoNation Honda Columbus responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Columbus and we hope to be of service again in the future.

February 02, 2022

I am very pleased with the customer service at this dealership. Trevor is the customer representative that I see, and; he is always professional, knowledgeable, efficient & just an overall wonderful yo More

by Gennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi Gennie, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Columbus. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 01, 2022

Always have great customer service when I am at Honda, everyone is always willing to help !! More

by paige10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woo
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

February 01, 2022

Excellent customer service, nice customer waiting area, very clean restrooms, actually had a nice selection of autos on the property. More

by clemmons3654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woo Lee (service rep)
Mar 28, 2022 -

AutoNation Honda Columbus responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2022

Dropped off for oil leak, fixed oil leaks but now missing bolts underneath in exhaust and starter solenoid stud nut was missing. More

by cvmasoup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi. We are disappointed to learn of your experience here at AutoNation Honda Columbus, but will take this opportunity to improve. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2090 to discuss what we can do to help. We hope to hear from you soon.

January 29, 2022

We bought our 2016 Honda Pilot fro Auto-nation in Columbus Ga and have had nothing but pleasant experiences since. We we go in we have always been recognized but name. Great place to shop More

by 1645richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service dept. is who checked us in
Mar 28, 2022 -

AutoNation Honda Columbus responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 28, 2022

Auto Nation has some of the best service advisors that I have had a opportunity to communicate with. Their advice is always helpful. Those who actually service the cars have done an excellent job on both my More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor and Eun Lee
Mar 28, 2022 -

AutoNation Honda Columbus responded

Hi Eddie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 28, 2022

Every service I’ve had on my Pilot has been excellent. The service representative is professional, answers all questions and is kind and always explains what was done. I’m so happy with all work done. Tha More

by Sandracain26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woo Lee
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 27, 2022

I knew I should have gone to Mike Patton. When I wanted to buy a brand new car and pay cash this dealership could not find me what I wanted so I went to LaGrange and had it the next day. Yesterday I went More

by Sudi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebekah, Chris
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi Sudi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (706) 522-2090 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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