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AutoNation Honda Columbus - Service Center

Columbus, GA

4.6
595 Reviews

595 Reviews of AutoNation Honda Columbus - Service Center

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February 13, 2022

My Service Advisor was very helpful. This was my first service visit. His customer care service was Awesome. I felt like my car was his car. I knew he was going to take good care of it. I had a great More

by Gen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudle
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi Gen, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Columbus. Thank you for leaving us this response!

February 11, 2022

Buying experience was awful. I won’t buy another car from them. The service department has been good though. More

by bbcwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebeka
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi. We are disappointed to learn of your experience here at AutoNation Honda Columbus, but will take this opportunity to improve. Please call our General Manager at (706) 522-2090 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 11, 2022

Always excellent service- all these years.My family does not go anywhere else for service. We all drive Homdas More

by Myrna.garciarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor,Roy
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Columbus. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 11, 2022

I had a great experience, my service advisor was Very helpful and gets the job done Thankyou for helping me Trevor More

by Amariepropst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor caudle
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

February 10, 2022

John Thompson was kind and thorough. The vehicle inspection emailed to me was an added bonus. More

by Luna
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thompson
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi Luna, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

February 10, 2022

Fast & efficient, just the way it should be for an oil change, fluid check, and tire rotation. More

by druple51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudle
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 10, 2022

Current service rep (Jordan) is a pleasure to work with. BUT, unfortunately, some are high pressure and oversell. Be aware of THE SERVICE YOU ACTUALLY NEED. Vehicle usually ready at time promised. More

by Beatkins70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only know her as "Jordan".
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

February 10, 2022

Brought my Pilot in for recall of hood latch. They had me in and out in 23 minutes. Great job More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudle
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 09, 2022

Woo was an excellent customer service person. He handled all my concerns very well. My wait was short and the customer waiting area was clean and comfortable. More

by srg61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woo
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 09, 2022

All service people were really efficient and kept up communication with me on issues concerning my van. More

by justjudy1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

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