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AutoNation Honda Columbus - Service Center

Columbus, GA

4.6
593 Reviews

593 Reviews of AutoNation Honda Columbus - Service Center

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February 17, 2022

Very professional. Nice, clean and comfortable environment. John Thompson has been my advisor the past couple times I’ve come to get service and he is very helpful. As More

by Chanquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thompson
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Columbus. Thank you so much for your feedback! We hope you have a great day!

February 17, 2022

Excellent service- on-time and under budget. Friendly staff, efficient and stayed on schedule. No waiting to get appointment and no waiting at pickup. More

by Molar543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

February 17, 2022

Great customer service. I went in for an oil change and was in and out in no time. More

by sara3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Mar 28, 2022 -

AutoNation Honda Columbus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2022

The service dept is well informed, honest and doesn’t oversell my car’s needs. Their shuttle is convenient and the driver is always safe and courteous. More

by Shannon M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woo, John
Mar 28, 2022 -

AutoNation Honda Columbus responded

Hi Shannon, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

February 15, 2022

everything was done well. jordan was very concerned and took care of all my needs More

by teresa.farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jordan
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi Teresa, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2022

Service was great! Mr. Lee was very respectful and efficient. Great customer service from him More

by jasmyneaguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 14, 2022

Always excellent service. My service advisor provided feedback via email, text and phone. Great experience and will keep going back. More

by awilliams462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thompson
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 13, 2022

Excelente servicio la atención es de primera las personas muy atentas y comprometidas con todos sus clientes More

by vs_diana_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomson
Mar 30, 2022 -

AutoNation Honda Columbus responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

February 13, 2022

My Service Advisor was very helpful. This was my first service visit. His customer care service was Awesome. I felt like my car was his car. I knew he was going to take good care of it. I had a great More

by Gen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudle
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi Gen, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Columbus. Thank you for leaving us this response!

February 11, 2022

Buying experience was awful. I won’t buy another car from them. The service department has been good though. More

by bbcwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebeka
Mar 27, 2022 -

AutoNation Honda Columbus responded

Hi. We are disappointed to learn of your experience here at AutoNation Honda Columbus, but will take this opportunity to improve. Please call our General Manager at (706) 522-2090 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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