AutoNation Honda Columbus - Service Center

Great customer service, speedy service time, clean waiting area, and friendly employees. Would recommend for car repairs. waiting area, and friendly employees. Would recommend for car repairs. More

Dealership needs to not play with words, or even lie, leading people to wrong conclusions. I was misled when I purchased the car five years ago regarding the total cost.. I kept asking the sales person f leading people to wrong conclusions. I was misled when I purchased the car five years ago regarding the total cost.. I kept asking the sales person for the TOTAL cost, including fees etc. and assured of the number. Once I was led to where I sign, lots of “necessary” charges were added on. I was also misled regarding the maintenance/protection plan. I was told that every time I entered an Auto nation for anything, it was free because of the $2,138.00 I paid. He mentioned annual oil changes as an example of free. This is not a service contract, but an extended warranty on very major parts only. Their prices are extremely high and when I recently had my cabin filter changed, I was additionally charged for a repair order, although this wasn’t a repair but maintenance. They didn’t even put in an original Honda filter, so I paid their high labor charge and extra repair order charge for nothing. I know now that I am not alone in feeling the bottom line is all that matters. I have 14,528 miles on my car after 5 years. I told the man selling the insurance plan that I pretty much drive around town. I didn’t need an extended warranty plan and he knew it. I submitted a refund for the 5 years remaining on my plan and will go back to a mechanic who will not play games and will charge me a lot less. More

I recently had my 2018 Honda Accord Touring serviced at AutoNation Honda Columbus. The service staff (Jordan) was very accommodating in scheduling my appointment...first in on a Monday morning for schedule AutoNation Honda Columbus. The service staff (Jordan) was very accommodating in scheduling my appointment...first in on a Monday morning for scheduled A1 maintenance. I was out of there in less than 1 hour! This included oil change, service inspection, and tire rotation. Special thanks to Trevor Caudle for an exceptional service experience! More

I visit Honda Auto Nation to maintain the upkeep on Honda. Trevor is my Service Representative and he always provides personable and reliable service. He takes time to explain all of the needed repairs Honda. Trevor is my Service Representative and he always provides personable and reliable service. He takes time to explain all of the needed repairs which I really appreciate. More

The people that I work with are nice and courteous. I dropped my car off for brake service and it was done in a timely manner. I dropped my car off for brake service and it was done in a timely manner. More

Honda Autonation did not disappoint! The service was courteous and efficient. Customer service was top notch and they kept me well informed of the services needed/provided for my vehicle The service was courteous and efficient. Customer service was top notch and they kept me well informed of the services needed/provided for my vehicle. More

John Thompson, took great care of me and really took time to explain some of the features of my car that I thought weren't working properly. I appreciated this, this doesn't happen all of the time! to explain some of the features of my car that I thought weren't working properly. I appreciated this, this doesn't happen all of the time! More

Friendly staff, speed of service is good and they are willing to help if/when needed. willing to help if/when needed. More

I think this is a good dealership. I always received good service. The price is acceptable. I always received good service. The price is acceptable. More

It was easy to book an service appointment for brakes. The wait time was good and the price reasonable. The wait time was good and the price reasonable. More