AutoNation Honda Columbus - Service Center

The service department here is amazing! Every time I come they are always so nice and helping. Every time I come they are always so nice and helping. More

From the purchasing on my Honda CR-V to each of the services I have always had excellent help. Everyone very friendly and made me feel comfortable waiting for my car t be completed . I would recommend services I have always had excellent help. Everyone very friendly and made me feel comfortable waiting for my car t be completed . I would recommend Honda Nation to my friends. More

The customer service experience here is consistently high. I have done business with Auto Nation Honda for several years and have never had a bad experience. high. I have done business with Auto Nation Honda for several years and have never had a bad experience. More

My advisor was kind, helpful, and super knowledgeable. I got back with me quickly with the answers to my questions. I got back with me quickly with the answers to my questions. More

My service rep, Trevor, showed an exceptional technical expertise and excellent people skills. His sensitivity to my urgent situation made made a tough situation much easier. expertise and excellent people skills. His sensitivity to my urgent situation made made a tough situation much easier. More

Great job and speedy service. Gave me a pleasant experience I'm showing me other things that will need to handle in the future. Gave me a pleasant experience I'm showing me other things that will need to handle in the future. More

Great services and attention to the client was exceptional, very pleased with the work performed on my vehicle. exceptional, very pleased with the work performed on my vehicle. More

We have purchased 4 hondas here in the last 6 years and it is for a reason. Great service above good price. Service is our number one petpeave and this branch has it down pat. it is for a reason. Great service above good price. Service is our number one petpeave and this branch has it down pat. More

Great customer service, speedy service time, clean waiting area, and friendly employees. Would recommend for car repairs. waiting area, and friendly employees. Would recommend for car repairs. More

Dealership needs to not play with words, or even lie, leading people to wrong conclusions. I was misled when I purchased the car five years ago regarding the total cost.. I kept asking the sales person f leading people to wrong conclusions. I was misled when I purchased the car five years ago regarding the total cost.. I kept asking the sales person for the TOTAL cost, including fees etc. and assured of the number. Once I was led to where I sign, lots of “necessary” charges were added on. I was also misled regarding the maintenance/protection plan. I was told that every time I entered an Auto nation for anything, it was free because of the $2,138.00 I paid. He mentioned annual oil changes as an example of free. This is not a service contract, but an extended warranty on very major parts only. Their prices are extremely high and when I recently had my cabin filter changed, I was additionally charged for a repair order, although this wasn’t a repair but maintenance. They didn’t even put in an original Honda filter, so I paid their high labor charge and extra repair order charge for nothing. I know now that I am not alone in feeling the bottom line is all that matters. I have 14,528 miles on my car after 5 years. I told the man selling the insurance plan that I pretty much drive around town. I didn’t need an extended warranty plan and he knew it. I submitted a refund for the 5 years remaining on my plan and will go back to a mechanic who will not play games and will charge me a lot less. More