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AutoNation Honda Columbus - Service Center

Columbus, GA

4.6
595 Reviews

595 Reviews of AutoNation Honda Columbus - Service Center

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April 08, 2022

Great customer service. Jordan is the best. She is always very friendly, helpful, and knowledgeable. Would definitely recommend More

by Gela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
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Apr 11, 2022 -

AutoNation Honda Columbus responded

Hello Gela, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Excellent service and very helpful. The mechanics were efficient even though they were swamped with work that day. More

by Calvin.carlsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eun lee
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Apr 10, 2022 -

AutoNation Honda Columbus responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 07, 2022

I had a great experience getting a factory warranty item fixed. I was kept abreast of next steps and able to get my vehicle back in a timely manner. The shuttle driver was super friendly as well. More

by CpShahid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
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Apr 10, 2022 -

AutoNation Honda Columbus responded

Hi, We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

April 07, 2022

Great customer service, honest interactions, and everything to ensure your vehicle is repaired and ready for driving! More

by jalinmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woo
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Apr 10, 2022 -

AutoNation Honda Columbus responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 07, 2022

The service done to my car was done in a timely fashion. Great customer service! More

by Chasityingram3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudle
Report | Print
Apr 10, 2022 -

AutoNation Honda Columbus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2022

I have dealt with Trevor Caudie on my last visits at Auto Nation Honda. Very courteous and always goes the extra mile. My car is a 2003 Accord. Trevor has been very helpful. More

by Margaret.w.gale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudie
Report | Print
Apr 06, 2022 -

AutoNation Honda Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 04, 2022

Great customer service. Trevor explained everything that they did and why.. The wait was very reasonable. More

by bugs64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudie
Report | Print
Apr 06, 2022 -

AutoNation Honda Columbus responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 31, 2022

Advisor was very nice; explained everything and made recommendations on driving the car to keep everything cleaned out. More

by Joan0688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thompson
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March 31, 2022

I went for regular maintenance everything was good the staff very nice and professional. The wait was very reasonable. More

by Mcghee.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lohsl
Report | Print
Apr 06, 2022 -

AutoNation Honda Columbus responded

Hi, we are pleased to hear you had such a positive experience with us, We always strive to provide personable and excellent customer service. Thank you again for the review!

March 31, 2022

Have had trouble with the brakes since 4,000 miles. Brakes are a safety item on a vehicle and I was told they will not fix them. Wrote in to Honda customer service and never heard back from them. My More

by ferdinard
Recommend Dealer
No
Employees Worked With
Service Manager
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Apr 05, 2022 -

AutoNation Honda Columbus responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Columbus. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2090 to discuss what we can do to help.

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