AutoNation Honda Columbus - Service Center

Woo, my service rep, was great! He took care of everything and explained each service need. Plus, I had questions about my car-how I could leave the car running with the ac on ( He took care of everything and explained each service need. Plus, I had questions about my car-how I could leave the car running with the ac on (for my dogs while traveling) and still have it lock to go in to a store. He showed me how to adjust the steering column too! He is great! He also offered to have the car washed and vacuumed but I wasn’t able to wait longer. More

Great customer service. John Thomas was my service advisor. He was very friendly and informed me promptly when my vehicle was ready. John Thomas was my service advisor. He was very friendly and informed me promptly when my vehicle was ready. More

Great personable and timely service! I took my car in to get the starter system replaced and was taken care of really well by Woo. The mechanic who did the fix did a great job replacing I took my car in to get the starter system replaced and was taken care of really well by Woo. The mechanic who did the fix did a great job replacing the starter system in a timely manner. Would highly recommend this dealership. More

Had a very pleasant experience! Not a long wait for scheduled service! Was able to ue my discount coupon. Tech was very patient qnd courteous while searching phone for discount coup Not a long wait for scheduled service! Was able to ue my discount coupon. Tech was very patient qnd courteous while searching phone for discount coupon! More

Everyone in the service department is helpful and nice. I love working with all of them. However, Becky always take great care of me and my van. I love working with all of them. However, Becky always take great care of me and my van. More

Great customer service from our service advisor John, I ask an immense amount of questions and he was more than knowledgeable with his answers and took the time to make sure I understood. We also received ask an immense amount of questions and he was more than knowledgeable with his answers and took the time to make sure I understood. We also received Great service from the shuttle driver, I can't remember his name at the moment. Our shuttle driver was patient and friendly. More

There is always friendly staff available to help with anything you need. If they can’t help you then they will find someone who can. I love coming to this dealership. anything you need. If they can’t help you then they will find someone who can. I love coming to this dealership. More

I appreciate the service I receive when I visit. The staff is friendly and professional. Well done Mr. Lee! See you next time. The staff is friendly and professional. Well done Mr. Lee! See you next time. More

I am very disappointed that I made an appointment, when I got to the dealership and checked in I was told that they would be a long wait because they only had 2 technicians. Non of my concern if your employe got to the dealership and checked in I was told that they would be a long wait because they only had 2 technicians. Non of my concern if your employee call out, but it did not take long at all. The problem is, I got an oil change and tire rotation but my service light is still on. I called back and was told to bring the car back that they forgot to reset the code or whatever. My fear is, what else did they forget! I am not confident that my car is 100% safe. I do not pay all that money to have my car serviced at Autonation to leave there feeling any other than confident. Unacceptable!!! More

The $170 spent on the diagnostics performed on our 2004 CR-V Honda was very well appreciated, but the costs to do the shocks/rotors etc. were too expensive for our budget. We ended up going a competitor -P CR-V Honda was very well appreciated, but the costs to do the shocks/rotors etc. were too expensive for our budget. We ended up going a competitor -Pep Boys. Service and price were excellent and under budget. We, of course, would have loved to use AutoNation, but perhaps on another repair next time. Alice and Lawton Grantham More