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AutoNation Honda Columbus - Service Center

Columbus, GA

4.6
593 Reviews

593 Reviews of AutoNation Honda Columbus - Service Center

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July 22, 2022

Missed diagnosed the problem told me I needed a brake master cylinder but they did not have one in stock. They wanted to charge me approximately $750 for the master cylinder alone. I left there took it t More

by Damn8811
Recommend Dealer
No
Employees Worked With
No
Jul 25, 2022 -

AutoNation Honda Columbus responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Columbus. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (706) 522-2090 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 22, 2022

The service agent, Woo, was very nice and accurate. The battery warranty was honored and promptly replaced. Also had the oil changed and tires rotated. The time we waited was very reasonable. We will u More

by cliffj0441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woo
Jul 25, 2022 -

AutoNation Honda Columbus responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 20, 2022

My appt was 8a for oil change but it was 9:40 before I left. Too long to be there for an oil change. More

by Boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 22, 2022 -

AutoNation Honda Columbus responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2090 to discuss what we can do to help.

July 20, 2022

Fast service on Saturday oil change and tires rotation. They did forget to add the courtesy vehicle inspection sheet and I was left wondering about any possible findings. No complaints other than that. More

by Luismario-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember employee name
Jul 23, 2022 -

AutoNation Honda Columbus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2022

Excellent Service! ! Jordan and Rod are the BEST! They are always providing excellent customer service and a great experience for all 3 of my Honda needs. More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Rod
Jul 21, 2022 -

AutoNation Honda Columbus responded

Hi Danny, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 18, 2022

very friendly and explained well what I need and faster than I expected. Clean and organized wait room as well More

by csimj85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thompson
Jul 20, 2022 -

AutoNation Honda Columbus responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2022

They were quick and professional and covered the process with me when they were finished working on my car. More

by Sslocey2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys
Jul 19, 2022 -

AutoNation Honda Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 16, 2022

Once again, Trevor Caudle took great care of my problem and I am so thankful that I can always count on Auto Nation. It is truly refreshing to have a dealership that I can rely on and trust to do the righ More

by carolyngordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudle
Jul 19, 2022 -

AutoNation Honda Columbus responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 08, 2022

My Honda service was performed promptly and properly. The customer service rep was very friendly and helpful. He explained and suggested without being pushy or arrogant. I have confidence that if I have More

by bhowell96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Caudle
Jul 11, 2022 -

AutoNation Honda Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 07, 2022

Always great service at this dealership. Excellent customer service every time I go. And Clean!! More

by Niesha7062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Lohsl
Jul 08, 2022 -

AutoNation Honda Columbus responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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