AutoNation Honda Columbus - Service Center

The staff is very friendly . .the waiting area is very clean and the Advisers Trevor is excellent .the waiting area is very clean and the Advisers Trevor is excellent More

I went for an oil change. The person I spoke with was super nice and very helpful. They got me in and out in under an hour. The person I spoke with was super nice and very helpful. They got me in and out in under an hour. More

Service department is excellent, and the service advisor Woo always makes sure he goes above and beyond to ensure satisfactory experience! I will always bring my vehicle here! Woo always makes sure he goes above and beyond to ensure satisfactory experience! I will always bring my vehicle here! More

I paid for an oil change and for my tires to be rotated, in which according to customer service, only three were rotated. In my heart I do not believe any tires were rotated but I do not have proof. After I in which according to customer service, only three were rotated. In my heart I do not believe any tires were rotated but I do not have proof. After I called back to report my right front tire had not been rotated, this when I was told only three needed to be rotated and that is why all four wasn't. I knew my front tire had not been changed because the rim had a previously mark on it when I brought the vehicle in. Now I have trust issues and will monitor my vehicle next time it is brought in for service. I hate paying for a service and not being completely satisfied with the results. Trevor was awesome about keeping me updated on my vehicle and checking with the service department about my complaint. However, I never heard of three tires being rotated when I paid for all four to be rotated. Had I not made a complaint, I would have never found out about it. More

Very nice service members. I got an appointment the day after I called. They got my car in and out quick. I would definitely recommend the Honda dealership to anyone I meet. I got an appointment the day after I called. They got my car in and out quick. I would definitely recommend the Honda dealership to anyone I meet. More

Very good experience as usual. I really appreciated them arranging and paying for my transport to and from my work location while I was waiting on my car to be serviced. Their usua I really appreciated them arranging and paying for my transport to and from my work location while I was waiting on my car to be serviced. Their usual shuttle service was unavailable, so they still met my needs with that extra effort in customer service. Trevor has been my service experience representative a few times now and he’s great. Very attentive, professional, and great follow through. More

Service always fast friendly and honest! Woo Lee always tells me exactly what is needed and how much it'll cost. Woo Lee always tells me exactly what is needed and how much it'll cost. More

Overall great service. Everyone was professional and were able to solve my problems right away Everyone was professional and were able to solve my problems right away More

Great customer service and the people are nice there and very helpful will be back very helpful will be back More

Service dept is great. Trevor was very nice and helpful. Clean waiting area. Friendly staff. Trevor was very nice and helpful. Clean waiting area. Friendly staff. More