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AutoNation Honda Columbus - Service Center
Columbus, GA
603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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603 Reviews of AutoNation Honda Columbus - Service Center
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June 10, 2025
Andrew diagnosed and fixed a problem in 1 day that my former mechanic has been trying to resolve for 2 months. They really know their business ... smart people with good work ethic. Will be taking my c former mechanic has been trying to resolve for 2 months. They really know their business ... smart people with good work ethic. Will be taking my cars here from now on. They stand behind their work, ultimately better value for your money than your general mechanic. More
by stephengeist
Employees Worked With
Andrew
June 04, 2025
Excellent Service Professional Staff that provide a friendly atmosphere to the customer. Thanks to Trevor for his outstanding service in keeping us updated and making sure we were satisfied. friendly atmosphere to the customer. Thanks to Trevor for his outstanding service in keeping us updated and making sure we were satisfied. More
by Eddie
Employees Worked With
Trevor
May 28, 2025
Won’t give a 1 star review because my car was definitely taken care of. Pretty disappointed though in how long it took. The appointment was not a walk-in, it was scheduled. I scheduled it for 7am on my day taken care of. Pretty disappointed though in how long it took. The appointment was not a walk-in, it was scheduled. I scheduled it for 7am on my day off so I could get it done quickly and have the rest of the day to relax. Instead, I was there for 4 hours and 45 minutes waiting for a simple oil change and tire rotation. Absolutely absurd. My mom had an oil change/tire rotation scheduled for today at 8 (this review is only based on my experience, not hers). She talked to the service rep and asked if it was going to take as long as mine did, and he said no, it should not have taken that long yesterday, they weren’t busy. (It was also told to her this morning that it would only take 2 hours. Yet she sat there for 4, also for a simple oil change). But nevertheless, I sure enough sat there for near 5 hours. I can pretty confidently say, unless I have something to be covered under warranty, I will NOT be returning for any services. More
by Will
Employees Worked With
Andy
March 25, 2025
2018 HRV with paint issues that is covered by Honda. The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from them, but will no longer deal with them. More
by Robert
Employees Worked With
Peter?
December 19, 2024
They really know how to get people in and out in a timely manner. I always leave my vehicle and pick up afterwards, never came across an issue with the service department! manner. I always leave my vehicle and pick up afterwards, never came across an issue with the service department! More
by Galaxies Venus
Employees Worked With
Andrew Pais
December 02, 2024
Andrew in the Service Dept was excellent, he was very knowledgeable and helpful in this process. Andrew in the finance dept was excellent , they both took their time in helping me to make the right decis knowledgeable and helpful in this process. Andrew in the finance dept was excellent , they both took their time in helping me to make the right decision. I am grateful for them both. I came because my car was damaged and thought it could be repaired, ended up getting a brand new car. More
by Quita
Employees Worked With
Andrew
