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AutoNation Honda Columbus - Service Center

Columbus, GA

4.6
596 Reviews

596 Reviews of AutoNation Honda Columbus - Service Center

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March 25, 2025

2018 HRV with paint issues that is covered by Honda. The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter?
Mar 28, 2025 -

AutoNation Honda Columbus responded

Hi Robert, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (706) 522-2090 to discuss what we can do to help.

Mar 30, 2025 -

Robert responded

How many white 2018 Honda HRVs does your service department have with paint issues. They have my phone number if your General Manager would like to talk. Not trying to be mean but tired of wasting my time calling this dealership.

December 19, 2024

They really know how to get people in and out in a timely manner. I always leave my vehicle and pick up afterwards, never came across an issue with the service department! More

by Galaxies Venus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pais
Dec 21, 2024 -

AutoNation Honda Columbus responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

December 02, 2024

Andrew in the Service Dept was excellent, he was very knowledgeable and helpful in this process. Andrew in the finance dept was excellent , they both took their time in helping me to make the right decis More

by Quita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 02, 2024 -

Quita responded

N/A

Dec 03, 2024 -

AutoNation Honda Columbus responded

Hi Quita, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 14, 2024

The service advisor, Trevor, was so much help in getting my vehicle in for its first servicing.He found my phone which I had left at the service desk and ensured it got into my car so it would be there when More

by b8tsmotel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor - Service Manager
Jul 14, 2024 -

b8tsmotel responded

This is my review. my review

July 11, 2024

On a road trip with Grandchildren. Cat started to run hot. Trevor, Woo and Lowe were great especially Trevor. He kept me updated on progress and had a shuttle for me to hotel. They wor More

by eileen251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor, Woo and Lowe
Jul 12, 2024 -

AutoNation Honda Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 09, 2024

Service is as absolutely amazing! !!! Tyler was attentive and responsive. Thank you Honda of Columbus. More

by Coach Dewayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 10, 2024 -

AutoNation Honda Columbus responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

July 06, 2024

Decent service. Unfortunately I am not too familiar with cars and therefore I don’t know that they did a good work. However, I brought my car in because of a tractio More

by Labrian.drummond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 07, 2024 -

AutoNation Honda Columbus responded

Hi Labrian, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2090. We hope to hear from you.

July 03, 2024

Overall I had a very pleasant service experience with the customer service and the wait time. More

by Angie.zanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Woo
Jul 04, 2024 -

AutoNation Honda Columbus responded

We are pleased to hear you had such a positive experience with us, Angie! Drive safe, and we'll see you on the road.

July 01, 2024

My Honda Ridgeline had an oil change and new oil filter was not tightened enough. Had to wait over 5 hours to get truck towed in, since oil leak was rapid. I have large oil spilled in my garage. Once truck More

by Oil change leak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jul 02, 2024 -

AutoNation Honda Columbus responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Columbus. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2090 to discuss what we can do to help.

June 21, 2024

They fight till they drop, never stop, can't give up till they reach the top, they're the best in town. Listen to that sound, a little bit of all they got Can never bring them down. They're the More

by Regular_Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caudie, Trevor
Jun 23, 2024 -

AutoNation Honda Columbus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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