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AutoNation Honda Columbus - Service Center

Columbus, GA

4.6
593 Reviews

593 Reviews of AutoNation Honda Columbus - Service Center

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July 14, 2024

The service advisor, Trevor, was so much help in getting my vehicle in for its first servicing.He found my phone which I had left at the service desk and ensured it got into my car so it would be there when More

by b8tsmotel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor - Service Manager
Jul 14, 2024 -

b8tsmotel responded

This is my review. my review

July 11, 2024

On a road trip with Grandchildren. Cat started to run hot. Trevor, Woo and Lowe were great especially Trevor. He kept me updated on progress and had a shuttle for me to hotel. They wor More

by eileen251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor, Woo and Lowe
Jul 12, 2024 -

AutoNation Honda Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 09, 2024

Service is as absolutely amazing! !!! Tyler was attentive and responsive. Thank you Honda of Columbus. More

by Coach Dewayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 10, 2024 -

AutoNation Honda Columbus responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

July 06, 2024

Decent service. Unfortunately I am not too familiar with cars and therefore I don’t know that they did a good work. However, I brought my car in because of a tractio More

by Labrian.drummond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 07, 2024 -

AutoNation Honda Columbus responded

Hi Labrian, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2090. We hope to hear from you.

July 03, 2024

Overall I had a very pleasant service experience with the customer service and the wait time. More

by Angie.zanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Woo
Jul 04, 2024 -

AutoNation Honda Columbus responded

We are pleased to hear you had such a positive experience with us, Angie! Drive safe, and we'll see you on the road.

July 01, 2024

My Honda Ridgeline had an oil change and new oil filter was not tightened enough. Had to wait over 5 hours to get truck towed in, since oil leak was rapid. I have large oil spilled in my garage. Once truck More

by Oil change leak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jul 02, 2024 -

AutoNation Honda Columbus responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Columbus. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2090 to discuss what we can do to help.

June 21, 2024

They fight till they drop, never stop, can't give up till they reach the top, they're the best in town. Listen to that sound, a little bit of all they got Can never bring them down. They're the More

by Regular_Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caudie, Trevor
Jun 23, 2024 -

AutoNation Honda Columbus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Everyone is very professional, helpful and courtesy, especially Woo Lee in the Service Department in Columbus, GA. More

by Leah Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We always ask for Woo Lee we get our car serviced. He is always very professional, friendly and helpful.
Jun 20, 2024 -

AutoNation Honda Columbus responded

Leah, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 17, 2024

The service department excels, and the Service Advisors maintain consistent communication throughout the service process. More

by Dsi716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 18, 2024 -

AutoNation Honda Columbus responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

I had the pleasure of being assisted by Trevor, he was awesome. Helped me from start to finish an made sure that I left satisfied. More

by Jaynicoleross90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 18, 2024 -

AutoNation Honda Columbus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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