AutoNation Honda Columbus - Service Center

Very helpful and responsive. Andrew has been especially helpful in getting my car fixed and returned in a timely manner. Andrew has been especially helpful in getting my car fixed and returned in a timely manner. More

2018 HRV with paint issues that is covered by Honda. The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from The dealership has been delaying this repair for 3 months because their body shop is not certified to make paint repairs. We have bought 4 cars from them, but will no longer deal with them. More

They really know how to get people in and out in a timely manner. I always leave my vehicle and pick up afterwards, never came across an issue with the service department! manner. I always leave my vehicle and pick up afterwards, never came across an issue with the service department! More

Andrew in the Service Dept was excellent, he was very knowledgeable and helpful in this process. Andrew in the finance dept was excellent , they both took their time in helping me to make the right decis knowledgeable and helpful in this process. Andrew in the finance dept was excellent , they both took their time in helping me to make the right decision. I am grateful for them both. I came because my car was damaged and thought it could be repaired, ended up getting a brand new car. More

The service advisor, Trevor, was so much help in getting my vehicle in for its first servicing.He found my phone which I had left at the service desk and ensured it got into my car so it would be there when my vehicle in for its first servicing.He found my phone which I had left at the service desk and ensured it got into my car so it would be there when the servicing was finished. The car looked great and clean when I picked it up. Servicing did not take long and I had the vehicle back within the hour. Trevor was friendly, professional and a joy to work with. The type of person you want as a service advisor, someone able to answer questions when I call. More

On a road trip with Grandchildren. Cat started to run hot. Trevor, Woo and Lowe were great especially Trevor. He kept me updated on progress and had a shuttle for me to hotel. They wor Cat started to run hot. Trevor, Woo and Lowe were great especially Trevor. He kept me updated on progress and had a shuttle for me to hotel. They worked really hard to get my car fixed and on my way. They saved the day. More

Service is as absolutely amazing! !!! Tyler was attentive and responsive. Thank you Honda of Columbus. !!! Tyler was attentive and responsive. Thank you Honda of Columbus. More

Decent service. Unfortunately I am not too familiar with cars and therefore I don’t know that they did a good work. However, I brought my car in because of a tractio Unfortunately I am not too familiar with cars and therefore I don’t know that they did a good work. However, I brought my car in because of a traction control and brake light problem. They both are off now and supposedly I have a new brake master cylinder. Will be taking it to a private mechanic for further inspection. My tire pressure light was on too, but they did not put air in my tire. I did not mention it, but assumed it would be a courtesy thing. More

Overall I had a very pleasant service experience with the customer service and the wait time. customer service and the wait time. More

My Honda Ridgeline had an oil change and new oil filter was not tightened enough. Had to wait over 5 hours to get truck towed in, since oil leak was rapid. I have large oil spilled in my garage. Once truck was not tightened enough. Had to wait over 5 hours to get truck towed in, since oil leak was rapid. I have large oil spilled in my garage. Once truck was at dealership oil filter was tighten according to standards. Nothing offered for my trouble except an apology. More