AutoNation Honda Chandler

Had such a great experience with AutoNation and Tim - I had gone to multiple dealerships before coming here and this was by far the best service! had gone to multiple dealerships before coming here and this was by far the best service! More

Great experience purchasing a car here. Marcos was awesome and very polite. Answered all of our questions and walked us through all the great new features. Process was quick and easy, we were in and o awesome and very polite. Answered all of our questions and walked us through all the great new features. Process was quick and easy, we were in and out within 2 hours. Highly recommend purchasing at AutoNation Honda Chandler. More

Went in knowing what I wanted, Mike was very personable and really made sure I loved my new car, which I most definitely still do! and really made sure I loved my new car, which I most definitely still do! More

I had the good fortune to have Carl Peart assigned to me when I visited AutoNation Honda to look at their inventory of used cars. The next day, I am the proud owner of a 2018 Honda CR-V Touring. Carl was when I visited AutoNation Honda to look at their inventory of used cars. The next day, I am the proud owner of a 2018 Honda CR-V Touring. Carl was very professional and friendly and made the buying experience very pleasant. Thanks for a great job Carl!. More

I had been to this location in the past and was hesitant about ever going through a dealership to purchase a vehicle. With the current state of used car sales, we decided that it would be more cost effectiv about ever going through a dealership to purchase a vehicle. With the current state of used car sales, we decided that it would be more cost effective for us to purchase a new vehicle. We walked in, told them what we wanted, and had a pleasant experience along the way. James V was knowledgeable and friendly, he even sat with us during the credit review/approval process and chatted so we were not just sitting around waiting for someone to give us updates. Made the 3 hour experience go by very quickly. Tanner H was also excellent. He was helpful, willing to answer any of our questions, patient with us through the process and had a great sense of humor. Both James and Tanner gave us their contact information to call if we have any issues and we hope that their assistance will be just as pleasant should we need it in the future. More

This would have been a 5 star experience if it had not been for our finance I brought in a pre approval letter from my CU we drove 12o miles to the valley from the show low area most of the deal was done been for our finance I brought in a pre approval letter from my CU we drove 12o miles to the valley from the show low area most of the deal was done by phone with Geoff TJ went with us on the test drive. ?Jamet? Not sure of spelling or pronunciation was present offered an extended warranty for 3k or so my wife and I asked if we found a better deal for an Ext Warranty if we would be able cancel this one he said yes it would not be a problem we paid the warranty in full this was a Friday got home midnight or so Monday morning I went to my CU at around noon to make sure everything was in order I was told that they had not received anything from the dealership and asked if I new when the paperwork was sent .which I didn't I presumed that everything was in order as I drove home with the vehiclethe CU finance office asked if I had time to get papers signed there inorder to get a check cut and sent said sure I asked if he had a warranty he pulled up his which was $1200 cheaper covered more duh I bought it After I was done there I there I called ?Jamet? To cancel the the original warranty it now his attitude did a 180 with a flip saying that I had to go back to Chandler autonation honda to sign papers there to cancel I reminded him that the policy didn't start until July 30days later he said it didn't matter I had to go back to the office So 120mi 3hrs later Wednesday I get to his office to "sign"cancelation papers his first greeting was we are not open yet and his tone set the mood for the rest of put meeting he begins to flip out saying he has not received the money from the lender and that I would have to sign a new agreement at 4.99(my CU loan is at 2.9) and that if I didn't sign he would take the vehicle back ....now I'm 3hrs away from home no other way back.. guess what I had to do he's ...SERIOUSLY... BANGING away at the keyboard gets up retrieved the papers slapped them down in front of me started flipping the papers over back and forth pointing with his pink hilighter sign here initial here i asked ?jamet? Why he was directing his attitude at me he basically said I stole car a I asked if he had called my lender he said he had not had time and that he expected an email from him and if hedidnt get a check by the next day he'd sell the contract I'd just signd I finished got up and left called my CU when they opened up at 9am told him about it he stated that he finally got the contract by email at 2pm now that's Monday I left with the vehicle Friday evening it took until Monday at 2 for the CU to get the -EMAIL- NOT USPOSTAL -EMAIL- ... ........IF THIS SOUNDS FAR FETCHED I RECORDED THE WHOLE THING..... ....I BOUGHT THE RED ONE ON JUNE 11 21.... .....IF I WAS THE MANAGER ID WOULD BE INTERESTED YOU ALL HAVE MY CONTACT NUMBER FEEL FREE TO CALL.. BY THE WAY GEOFF AND TJ WERE AWSOME. More

Thank you Toby Archuleta for the great service. You more than met my expectations and helped me obtain a refund on a $170 tire replacement that was covered by my warranty while I was out of town. than met my expectations and helped me obtain a refund on a $170 tire replacement that was covered by my warranty while I was out of town. More

Waste of time and don't waste your time. Started communication via website to confirm availability of vehicle, which was confirmed it was in their inventory, even had appointment via this communicat communication via website to confirm availability of vehicle, which was confirmed it was in their inventory, even had appointment via this communication. I went to my appointment, was met with confusion who I was working with and was told the person I was talking with was potentially not on their site. Then a local sales person came up and told me the car I was looking for was not available based on my initial inquiry, "they didn't have any of that model." Wasted my time, specially when going out in public area during COVID. Very disappointing for a motivated buyer. More

Car buying experiences are only as good as one's salesman. Most know very little if anything about the product they are selling, and care nothing about you except your money. That is not the case salesman. Most know very little if anything about the product they are selling, and care nothing about you except your money. That is not the case with Bruce Kral. He is the only one I would ever buy a car through. He is honest, personable, and extremely knowledgeable. No one else like him in the car business. I would never trust or buy a car from anyone else but Bruce. More