AutoNation Honda Chandler

We appreciate the friendliness of the dealership and the ease of accessing information w/regard to purchase of a new auto. Everyone who assisted us was knowlegable and interested in our understanding the s ease of accessing information w/regard to purchase of a new auto. Everyone who assisted us was knowlegable and interested in our understanding the sales process, selection, cost and follow-up service. We were especially pleased with Matt's help with the navigation system and the pairing of our iphones. We feel very comfortable in calling him with questions or scheduling a time that we might be able to have answers to the navigation as we become more familiar with it. Our thanks to Matt, John and Tom for this 2nd Honda purchase. Connie Koehler More

I came to San Tan Honda last August to buy a used Honda for my daughter. Before I came to the dealership, I looked online & was contacted by Gary Simpson. He was great - very friendly & knowledgable. I d for my daughter. Before I came to the dealership, I looked online & was contacted by Gary Simpson. He was great - very friendly & knowledgable. I did not feel any pressure to buy. I ended up purchasing a 2009 Honda Civic from him. I told him at the time that I would be back in the future & would definitely recommend him & the dealership to my friends & family. I came home from a Thanksgiving trip to San Diego & decided I was in the market for a Honda Civic for myself. I once again contacted Gary Simpson via email & went in this past Saturday & purchased a 2012 Honda Civic. What clinched it was Gary found the color I wanted, a beautiful crimson (metallic red). I am very happy with my purchase & will once again recommend Gary & San Tan Honda to people. Lisa Hall More

Brought my car in on Sat 11-17-12 to have the windows re-tinted. When I picked up the car that afternoon I noticed the back seat was completely filty with tint material, the back seat and trunk was soak re-tinted. When I picked up the car that afternoon I noticed the back seat was completely filty with tint material, the back seat and trunk was soak and wet with chemical used to removed original tint. Since I was leaving town the next morning for a week there was no time to address the issues with the service advisor. Called Nick on Monday 11-26-12 and talked to him about the problems. I also informed him that the new tint is already blurry. Not sure if this is caused from the windows not cleaned properly prior to putting on new tint or the new tint it self is bad. I addressed that because the trunk and back seat were soaked and wet I hope none of the chemial / water got on the back speakers / sub. Nick suggested that I called the manager Jerry to inform him what had happened. I called for Jerry but he wasn't available so I left a message for him to call me back. As of today 11-29-12, 4 days afer I left the message I have not receive any phone call from Jerry or anyone for that matter. I had purchased 2 cars from your dealership and had great success with the sales / internet dept. I was planning on purchasing the 2013 Accord in the next few months, but this experience deffinately steer me away from this dealership. I'm very dissapointed with the lack of customer service and care. More

Jon Flick was one of the main reasons we purchased our vehicle from San Tan Honda. He was kind, open, and honest. Jon came in on his day off to accommodate our time limits. I researched the Honda Element vehicle from San Tan Honda. He was kind, open, and honest. Jon came in on his day off to accommodate our time limits. I researched the Honda Element and was saddened that Honda stopped manufacturing them. We still wanted one but thought that we should drive one before our purchase. Driving by San Tan Honda we noticed there was a 2008 orange and black one on the lot. We drove the vehicle and purchased it. There were other dealerships with Elements to purchase. I wanted to deal with a reputable dealership. I noticed the banners in the showroom that validated that. Kudos to Jon Flick, San Tan Honda, and all the finance personal. I have an appointment in the service department this following Wednesday for an alarm installation. Thanks so much for a memorable purchase. We will purchase from San Tan again. Debbie Homer Mary Mahr More

I'm giving SanTan Honda such high ratings mainly because of our salesman, Chris Moore. Even though this was my first experience getting a new car, I know it will likely be my best experience because of him of our salesman, Chris Moore. Even though this was my first experience getting a new car, I know it will likely be my best experience because of him. He was amazing-honest, friendly, funny, smart. I'm not really a Honda fan, but I'd buy one again for the great experience. More

I found the whole experience to be stress-free. I had not bought a car for 11 years and was a little apprehensive when I arrived, but Gregg did not pressure me at all. He seems to be in love with the ca not bought a car for 11 years and was a little apprehensive when I arrived, but Gregg did not pressure me at all. He seems to be in love with the cars he sells, and his enthusiasm made me all the more certain I was making a good choice. Likewise, Alex made the tedious task of signing all the documents needed to finalize the sale as pleasant as possible. Both men explained things to me and made me feel comfortable. Everyone I encountered in the dealership was pleasant, courteous and professional. I tend to keep my cars for a long time, and I look forward to a long relationship with SanTan Honda. More

We got an amazing deal on a used car for my college age daughter. There was a glitch with our paperwork, however the Manager Ken made sure it was made right. I was very impressed that they would call us daughter. There was a glitch with our paperwork, however the Manager Ken made sure it was made right. I was very impressed that they would call us back in to fix things in our favor after we had already signed paperwork. I will definately recommend my friends go to San Tan Honda. More

I came in for an oil change and a free brake cleaning to start with. As my AC wasn't working for a couple of days, I also asked a diagnostic ($120). After I got the diagnostic, the report said that I had th start with. As my AC wasn't working for a couple of days, I also asked a diagnostic ($120). After I got the diagnostic, the report said that I had the blower motor resistor defective and the HVAC A/C blower motor dead. I then got a quote of $508 however the fees for the diagnostic would apply against the repair, roughly $388. I declined the job for now as I couldn’t afford this expense and started to shop online for the parts. As I wasn't sure if both parts were completely dead, I started to change the resistor first. As soon as I changed it, the AC was working again. I was surprised as the report stated that both needed to be changed. I was puzzled. As I already got a new blower, I decided to go ahead and switched it. Another 20 min and voila, my AC was working as good as new for less than $100 total. I was a bit bummed thinking that the tech never tested the blower and because the resistor was dead he assumed the blower might also be dead? That was my thought at this very moment. I felt very bad about this situation as San Tan Honda has always been good and convenient to me. As I needed more explanations on this situation, I contacted San Tan Honda. After a few days, Jared got back to me. During the call, Jared explained to me that both, the resistor and the blower were in fact properly tested and acknowledged that the blower was indeed working but the report didn't show it this way. In fact, as both parts are linked together, Jared said that it is common practice to change both at the same time as it is pretty much the same job, hence if one of the two parts fail, it is recommended to change them both. Also, the system seems to work this way. I was also told that other parts of the car like the timing belt and the water pump are changed at the same time even though the pump is not leaking, which I believe is true. It seems like this situation occurred due to a lack of communication from the get go between San Tan and myself and it could have been avoided if I was told clearly what really is going on and what my options were. Nonetheless, I really appreciated Jared calling me back and took the time to explain to me what everything was all about and make things right. I just wish it could have been communicated upfront rather than having to go to some hoops to find answers but I hope this review will help to improve the process and the communication toward customers. More

Great experience. Sales and management were very professional. Our thanks to John McCready, Chris Moore, Barry Boughman and Greg Misenthal. You guys are the best. Wayne in F&I was great. Very profes professional. Our thanks to John McCready, Chris Moore, Barry Boughman and Greg Misenthal. You guys are the best. Wayne in F&I was great. Very professional. Thank you so much. I will never go anywhere else for a Honda. More

I was impressed by Geoff Bunger who was my internet sales person for 2012 Honda Odyssey EX-L. He was very prompt, honest, reliable and patient salesman. He even honored us to show all the cars on the lot at person for 2012 Honda Odyssey EX-L. He was very prompt, honest, reliable and patient salesman. He even honored us to show all the cars on the lot at the last moment during signing the deal when my wife said she wanted to take a look of all the cars on their lot. The pricing is good and they are very honest and prompt dealership straight to the point. Geoff patiently walked over all the aspects of the car with us answering all the questions we had and even helped us synch our phones with the Car's bluetooth. I would definitely recommend the San Tan Honda to anybody and especially the sales guy Geoff. More