AutoNation Honda 385 - Service Center

Time for a oil change, my appt was 3:00pm, Chris Higgins wasn't at he's desk and I was in a hurry leaving out of town, so I asked Alex can he check me in and with a smile he did. Once Chris knew I was ther wasn't at he's desk and I was in a hurry leaving out of town, so I asked Alex can he check me in and with a smile he did. Once Chris knew I was there he can over to greet me and we went over the history of my car. Need two more small thing done we did them and I still was out in less than hour and half. As a single lady sometime we need help keep up with car maintenance....Thank You Chris Higgins and Auto Nation Honda 385...KEEP UP THE GREAT WORK!!! More

My advisor, Christopher Higgins, is very effective and thorough when it comes to making sure his customers receive everything they need to maintain the proper upkeep of their vehicles - even for the next thorough when it comes to making sure his customers receive everything they need to maintain the proper upkeep of their vehicles - even for the next visit. I am always pleased with the attentiveness and detail he gives to myself as well as each of his customers. He is always pleasant and has excellent people skills. Christopher should receive an employee of the month/year recognition. I always feel at home when I come to get my car serviced. AutoNation Honda385 is a great place!!! More

Doug is fantastic to work with! He has taken care of every issue with my daughters car in the most timely manner! His has always ready to work her in when she comes in town. I can’ He has taken care of every issue with my daughters car in the most timely manner! His has always ready to work her in when she comes in town. I can’t say enough about how thankful I am for his help in making sure her car is safe and rest for travel!! More

I was very pleased with my car repair. My advisor, Alex was so nice and helpful. I was pleased to get a coupon. Definitely an excellent decision to come to your shop My advisor, Alex was so nice and helpful. I was pleased to get a coupon. Definitely an excellent decision to come to your shop More

Had it not been for Chase, the Service Manager, my rating would have been 0! Prior to making my recall appointment, the agent, Alex, told me it wouldn't be necessary to keep my car overnight. When I showed would have been 0! Prior to making my recall appointment, the agent, Alex, told me it wouldn't be necessary to keep my car overnight. When I showed up Wednesday morning, Alex said "We might have to keep your car overnight but I'm not sure". I told him that if I'd known that when we made the reservation over the phone, I would have chosen another day. When I called in the afternoon to see about picking my car up, Alex told me that they needed to keep it overnight. When I again expressed my displeasure that he told me differently when I made the appointment, Alex falsely accused me of "having an attitude and said if I wanted to, I could just come pick up our car, implying that he'd rather we take it somewhere else!" I then spoke with Chase and he said he'd do all he could to help me. Later, he informed me that the work had already begun so all he could promise was that it would be completed early the next morning. When I arrived the next morning at 9:30, it was done and Chase went "above and beyond" what I expected. Having bought 2 cars there in the past 3 years, I would've "never darkened the doors of Autonation 385 again, had Chase not gotten involved!" I will be back there for my next service. Thank you for the opportunity to share my issues! More

Our service advisor Chris Higgins is awesome and friendly. Keep up the great work. Yes friendly. Keep up the great work. Yes More

I have been a customer for more than 20 years. I appreciate the efficient, professional service I receive, as well as the courtesy shown to me. I appreciate the efficient, professional service I receive, as well as the courtesy shown to me. More

Great Honda Dealership! Everyone here is Friendly and very accommodating! They always do a great job! There are Honda dealerships closer to me but will always Croce out of m Everyone here is Friendly and very accommodating! They always do a great job! There are Honda dealerships closer to me but will always Croce out of my way to come here for the Excellent service I receive! More

I've Been coming back since my initial Purchase. Trust is a BIG Issue when having service work done. They also recommend future service with photos. Trust is a BIG Issue when having service work done. They also recommend future service with photos. More

This dealership was very professional and I was very empress and very satisfied with my service empress and very satisfied with my service More