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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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July 22, 2023

Chase did a great job. Doug helped check us out. Had tire issue and had to deal with protection plan we bought. Chase Cass walked us thru and very patience and helped a lot More

by Bbomar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase and Doug
Jul 22, 2023 -

Bbomar responded

Ok

Jul 26, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Barry was great; polite, helpful, and very efficient. He did everything he said he was going to do. More

by Summer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Jul 26, 2023 -

AutoNation Honda 385 responded

Hi Summer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Doug Arnold was ABSOLUTELY awesome! He made my the recall on my Honda Passport flawless. At my request, he scheduled someone to come out and look at a dent on my drivers side, passenge More

by lindalou3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jul 18, 2023 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Spent $3000 for a partial fix, service rep Tyler is as shady as they come. More

by utlye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Jul 15, 2023 -

AutoNation Honda 385 responded

Hi, we are deeply disappointed by your experience at AutoNation Honda 385. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

July 11, 2023

This was my first-time visiting AutoNation and required an oil change. Barry was very helpful and professional. More

by ewing427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Jul 15, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 11, 2023

Chris Higgin is the very best service advisor I have ever had..He is always so polite and patient..He lets me know what additional maintenance needs to be done..I don’t dread taking my car in because I know More

by shirleywholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Higgin
Jul 15, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Honda 385! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

July 10, 2023

Barry explained the service needed. While waiting, I was able to get some office work done. In all, the oil change and checks took about an hour and a half. More

by DAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Cohen
Jul 15, 2023 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 10, 2023

Doug greeted me upon arrival and was efficient checking me in for my routine service appointment. He was courteous and explained the charges. He also informed me of a recall so I will be returning soon to More

by bessbartusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jul 15, 2023 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 07, 2023

Everything was fine. Everyone was very helpful and attentive and the service was completed in a reasonable amount of time. More

by sjcox0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember the service tech's name ...
Jul 11, 2023 -

AutoNation Honda 385 responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2023

Barry was very friendly and helpful! He worked me in without an appointment and answered all my questions. More

by Tammymwilliamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Jul 06, 2023 -

AutoNation Honda 385 responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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