Back

AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

Sort by
August 13, 2021

Service was great ,Josh was very nice The car was finished before we expected it. I do not need a 25 word minimum to say it was great More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 17, 2021 -

AutoNation Honda 385 responded

Hi Jay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Doug Arnold was friendly, helpful, and saw a safety issue with one of my tires I was not aware of - threads were showing on the tire! He answered my questions and kept me informed throughout the process of More

by grateful2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Aug 19, 2021 -

AutoNation Honda 385 responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2021

I think they did a good job on giving me good service. I was told approximate time my car would be ready and they we very close to that time. The cost was a little pricey but I expect that when you go to a More

by hymn singer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not get his name
Aug 17, 2021 -

AutoNation Honda 385 responded

Hi Hymn, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

Great service! Josh was efficient and did a great job getting my oil changed!! G More

by Dealerfatet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 13, 2021 -

AutoNation Honda 385 responded

We appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 13, 2021 -

Dealerfatet responded

Great Service

August 10, 2021

Want your care to be held for 30 hours to do a recall on a fuel pump, want to drop your car off at 7:30 for an oil change only to come back at 5:00 to realize they've done nothing. In both cases no More

by I-Hate-it-here
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
some forgettable human who did not call me
Aug 13, 2021 -

AutoNation Honda 385 responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

Aug 13, 2021 -

I-Hate-it-here responded

I’ve already spoken to someone there. I’ll do you the favor of not filling out the survey form from Honda

August 09, 2021

Always courteous. Christopher Higgins Makes my time At auto nation Honda Very informative. Great place. More

by Shirley House
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
Aug 13, 2021 -

AutoNation Honda 385 responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2021

Service Advisor was courteous but not clear at times Service Advisor was courteous but not clear at times when explaining the pre-service work-order. The order that I signed did not include the cost of More

by LuvHondas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Garcia
Aug 13, 2021 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 07, 2021

I had to reschedule my initial appointment, and didn’t realize I selected a further out date. They were able to get me and taken care of quickly and with great customer service. More

by Hduncan199413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Lee, Kayce Glover
Aug 19, 2021 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Best service. easily understand the concerns. Chris Higgins is a wonderful service representative! I’ve never had any issues with the service at this dealership. More

by Venkata Gowra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christofer higgens
Aug 19, 2021 -

AutoNation Honda 385 responded

Hi Venkata, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda 385! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Couple of Service Advisors are rude and careless about customer. Had pretty bad experience with Josh. There are couple of other people I interacted who were really courteous and helpful but man this guy j More

by averagecustomer99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
Aug 19, 2021 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1308 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.