AutoNation Honda 385 - Service Center
Memphis, TN
689 Reviews of AutoNation Honda 385 - Service Center
I was greeted as soon as I entered the door, and was advised that the lady at the counter would be right with me. However, Cierra came in and said she would take care of me right away, and was courteou advised that the lady at the counter would be right with me. However, Cierra came in and said she would take care of me right away, and was courteous and professional. The gentleman filled my windshield fluid, and Cierra made sure my car was washed prior to me leaving. I love the services and professionalism from Honda (great job). Kudos to Cierra she is the best! More
got there 8:30 am with no appointment. At 10 am my car was ready with the services I asked for as well as others Ms Glover recommended. 5 star service for sure. Ms Glover also gave me a print out with a was ready with the services I asked for as well as others Ms Glover recommended. 5 star service for sure. Ms Glover also gave me a print out with a time line for future services I'll eventually need. I bought my Accord from 385 and have had all my services performed there as well. They have even made allowances for shuttle service Great people, superb service, fair prices 5 stars for sure More
Both the gentleman who accepted my car when I first drove up and service rep were friendly and extra helpful. Excellent, 5-star service. THANK YOU. up and service rep were friendly and extra helpful. Excellent, 5-star service. THANK YOU. More
The service department is not the best. They did not fill up the windshield wiper fluid on my previous oil change. So I specifically asked to have it filled on this oil change. They replied “we always fill up the windshield wiper fluid on my previous oil change. So I specifically asked to have it filled on this oil change. They replied “we always fill the fluid”. Well again I have no wiper fluid. You go in for your appointment and and everybody ignores you. You just stand there without being acknowledged. I will say this last oil change was done quickly. More
This is a great dealership. They always tend to my car needs and a re always so nice and helpful. The pandemic kept me from tending to my car properly, but that was no problem and they got right on it. needs and a re always so nice and helpful. The pandemic kept me from tending to my car properly, but that was no problem and they got right on it. My CR-V has new pep and they cleaned it, too. I wouldn’t go anywhere else. Chris handled it for me and he was kind, courteous, and efficient. Many Thanks. More
Doug Arnold was friendly, helpful, and saw a safety issue with one of my tires I was not aware of - threads were showing on the tire! He answered my questions and kept me informed throughout the process of with one of my tires I was not aware of - threads were showing on the tire! He answered my questions and kept me informed throughout the process of getting my tires replaced. Great job of customer care and focus. More
I think they did a good job on giving me good service. I was told approximate time my car would be ready and they we very close to that time. The cost was a little pricey but I expect that when you go to a was told approximate time my car would be ready and they we very close to that time. The cost was a little pricey but I expect that when you go to a dealer for service. I go to the dealer because I can trust them to do it right or if they make a mistake , and after all who doesn't make some, if you do any thing a one time or the other you will make a mistake. They do not charge you for their mistakes. More