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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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August 18, 2021

got there 8:30 am with no appointment. At 10 am my car was ready with the services I asked for as well as others Ms Glover recommended. 5 star service for sure. Ms Glover also gave me a print out with a More

by tcesani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Glover
Aug 19, 2021 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 14, 2021

Both the gentleman who accepted my car when I first drove up and service rep were friendly and extra helpful. Excellent, 5-star service. THANK YOU. More

by SharonStar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember names.
Aug 17, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda 385! If you ever need help, just give us a call. Happy motoring!

August 14, 2021

The service department is not the best. They did not fill up the windshield wiper fluid on my previous oil change. So I specifically asked to have it filled on this oil change. They replied “we always More

by Earlynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can not remember the person who waited on me.
Aug 19, 2021 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us at (901) 209-1308 when you can so we can address this situation directly. Thank you and have a great day.

August 13, 2021

This is a great dealership. They always tend to my car needs and a re always so nice and helpful. The pandemic kept me from tending to my car properly, but that was no problem and they got right on it. More

by Tnsmiles2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 19, 2021 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 13, 2021

I had a great experience really friendly and helpful! Pricing was good ! I will do my business here instead at the one on hacks cross . More

by loretta Reid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrel
Aug 17, 2021 -

AutoNation Honda 385 responded

Hi Loretta, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 13, 2021

Service was great ,Josh was very nice The car was finished before we expected it. I do not need a 25 word minimum to say it was great More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 17, 2021 -

AutoNation Honda 385 responded

Hi Jay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Doug Arnold was friendly, helpful, and saw a safety issue with one of my tires I was not aware of - threads were showing on the tire! He answered my questions and kept me informed throughout the process of More

by grateful2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Aug 19, 2021 -

AutoNation Honda 385 responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2021

I think they did a good job on giving me good service. I was told approximate time my car would be ready and they we very close to that time. The cost was a little pricey but I expect that when you go to a More

by hymn singer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not get his name
Aug 17, 2021 -

AutoNation Honda 385 responded

Hi Hymn, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

Want your care to be held for 30 hours to do a recall on a fuel pump, want to drop your car off at 7:30 for an oil change only to come back at 5:00 to realize they've done nothing. In both cases no More

by I-Hate-it-here
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
some forgettable human who did not call me
Aug 13, 2021 -

AutoNation Honda 385 responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

Aug 13, 2021 -

I-Hate-it-here responded

I’ve already spoken to someone there. I’ll do you the favor of not filling out the survey form from Honda

August 10, 2021

Great service! Josh was efficient and did a great job getting my oil changed!! G More

by Dealerfatet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 13, 2021 -

AutoNation Honda 385 responded

We appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 13, 2021 -

Dealerfatet responded

Great Service