AutoNation Honda 385 - Service Center
Memphis, TN
688 Reviews of AutoNation Honda 385 - Service Center
got there 8:30 am with no appointment. At 10 am my car was ready with the services I asked for as well as others Ms Glover recommended. 5 star service for sure. Ms Glover also gave me a print out with a was ready with the services I asked for as well as others Ms Glover recommended. 5 star service for sure. Ms Glover also gave me a print out with a time line for future services I'll eventually need. I bought my Accord from 385 and have had all my services performed there as well. They have even made allowances for shuttle service Great people, superb service, fair prices 5 stars for sure More
Both the gentleman who accepted my car when I first drove up and service rep were friendly and extra helpful. Excellent, 5-star service. THANK YOU. up and service rep were friendly and extra helpful. Excellent, 5-star service. THANK YOU. More
The service department is not the best. They did not fill up the windshield wiper fluid on my previous oil change. So I specifically asked to have it filled on this oil change. They replied “we always fill up the windshield wiper fluid on my previous oil change. So I specifically asked to have it filled on this oil change. They replied “we always fill the fluid”. Well again I have no wiper fluid. You go in for your appointment and and everybody ignores you. You just stand there without being acknowledged. I will say this last oil change was done quickly. More
This is a great dealership. They always tend to my car needs and a re always so nice and helpful. The pandemic kept me from tending to my car properly, but that was no problem and they got right on it. needs and a re always so nice and helpful. The pandemic kept me from tending to my car properly, but that was no problem and they got right on it. My CR-V has new pep and they cleaned it, too. I wouldn’t go anywhere else. Chris handled it for me and he was kind, courteous, and efficient. Many Thanks. More
Doug Arnold was friendly, helpful, and saw a safety issue with one of my tires I was not aware of - threads were showing on the tire! He answered my questions and kept me informed throughout the process of with one of my tires I was not aware of - threads were showing on the tire! He answered my questions and kept me informed throughout the process of getting my tires replaced. Great job of customer care and focus. More
I think they did a good job on giving me good service. I was told approximate time my car would be ready and they we very close to that time. The cost was a little pricey but I expect that when you go to a was told approximate time my car would be ready and they we very close to that time. The cost was a little pricey but I expect that when you go to a dealer for service. I go to the dealer because I can trust them to do it right or if they make a mistake , and after all who doesn't make some, if you do any thing a one time or the other you will make a mistake. They do not charge you for their mistakes. More
Want your care to be held for 30 hours to do a recall on a fuel pump, want to drop your car off at 7:30 for an oil change only to come back at 5:00 to realize they've done nothing. In both cases no on a fuel pump, want to drop your car off at 7:30 for an oil change only to come back at 5:00 to realize they've done nothing. In both cases no phone calls. If that sounds awesome this is your place. More