AutoNation Honda 385 - Service Center

We did not have an appointment but they took care of our nail in our tire quickly. We felt like our business was appreciated and barely got home before we got the call to come get it. nail in our tire quickly. We felt like our business was appreciated and barely got home before we got the call to come get it. More

Our new car salesman was great, this is the 2nd Pilot we bought from Tommy in the past 4 years. Cathy who scheduled the fuel pump recall was excellent and the young lady who finalized the paperwork upon com bought from Tommy in the past 4 years. Cathy who scheduled the fuel pump recall was excellent and the young lady who finalized the paperwork upon completion was polite and pleasant. But the service check-in and quality of work after the sale is very poor. We know Honda has the capabilities as Acura is awesome. But, after this recent debacle we're spending this weekend looking to trade and get away from the Auto-nation brand. Good service is a big deal and they have a small handful of employees who really care - and way to many who don't. More

Great service from AutoNation Honda. Chris Higgins attends to every detail and concern. He is my go to person for any problem. Kudos to hi attends to every detail and concern. He is my go to person for any problem. Kudos to hi More

Great experience! All employees were courteous and most helpful. Work was completed in a shorter amount of time than predicted. helpful. Work was completed in a shorter amount of time than predicted. More

I was greeted as soon as I entered the door, and was advised that the lady at the counter would be right with me. However, Cierra came in and said she would take care of me right away, and was courteou advised that the lady at the counter would be right with me. However, Cierra came in and said she would take care of me right away, and was courteous and professional. The gentleman filled my windshield fluid, and Cierra made sure my car was washed prior to me leaving. I love the services and professionalism from Honda (great job). Kudos to Cierra she is the best! More

got there 8:30 am with no appointment. At 10 am my car was ready with the services I asked for as well as others Ms Glover recommended. 5 star service for sure. Ms Glover also gave me a print out with a was ready with the services I asked for as well as others Ms Glover recommended. 5 star service for sure. Ms Glover also gave me a print out with a time line for future services I'll eventually need. I bought my Accord from 385 and have had all my services performed there as well. They have even made allowances for shuttle service Great people, superb service, fair prices 5 stars for sure More

Both the gentleman who accepted my car when I first drove up and service rep were friendly and extra helpful. Excellent, 5-star service. THANK YOU. up and service rep were friendly and extra helpful. Excellent, 5-star service. THANK YOU. More

The service department is not the best. They did not fill up the windshield wiper fluid on my previous oil change. So I specifically asked to have it filled on this oil change. They replied “we always fill up the windshield wiper fluid on my previous oil change. So I specifically asked to have it filled on this oil change. They replied “we always fill the fluid”. Well again I have no wiper fluid. You go in for your appointment and and everybody ignores you. You just stand there without being acknowledged. I will say this last oil change was done quickly. More

This is a great dealership. They always tend to my car needs and a re always so nice and helpful. The pandemic kept me from tending to my car properly, but that was no problem and they got right on it. needs and a re always so nice and helpful. The pandemic kept me from tending to my car properly, but that was no problem and they got right on it. My CR-V has new pep and they cleaned it, too. I wouldn’t go anywhere else. Chris handled it for me and he was kind, courteous, and efficient. Many Thanks. More

I had a great experience really friendly and helpful! Pricing was good ! I will do my business here instead at the one on hacks cross . Pricing was good ! I will do my business here instead at the one on hacks cross . More