AutoNation Honda 385 - Service Center

I tried the 385 dealership because my previous service advisor started working there. The waiting room is pleasant and airy. I did appreciate that I could see the shop to know if my car was being worked advisor started working there. The waiting room is pleasant and airy. I did appreciate that I could see the shop to know if my car was being worked on. They completed my services in a reasonable time. More

Wonderfull service and when he said what they would do they did as he said. He was so kind they did as he said. He was so kind More

My Service Advisor was courteous and extremely pleasant . My car was ready within an hour My car was ready within an hour More

I had a 'recall' appoint at 09:00 on 08/17/2021. I dropped the car off exactly at 09:00. The car didn't start to get worked on until after 11:00. If you are going to schedule an appointment for a dropped the car off exactly at 09:00. The car didn't start to get worked on until after 11:00. If you are going to schedule an appointment for a specific time, please make sure that it's an exact time. More

The actual service at the dealership was excellent. The waiting room facilities were also very good. The delivery of the repaired vehicle at the time promised was excellent. My only concern was some diffic waiting room facilities were also very good. The delivery of the repaired vehicle at the time promised was excellent. My only concern was some difficulty in communicating with the dealership, especially via its online portal. I would recommend communicating only by telephone. More

We did not have an appointment but they took care of our nail in our tire quickly. We felt like our business was appreciated and barely got home before we got the call to come get it. nail in our tire quickly. We felt like our business was appreciated and barely got home before we got the call to come get it. More

Our new car salesman was great, this is the 2nd Pilot we bought from Tommy in the past 4 years. Cathy who scheduled the fuel pump recall was excellent and the young lady who finalized the paperwork upon com bought from Tommy in the past 4 years. Cathy who scheduled the fuel pump recall was excellent and the young lady who finalized the paperwork upon completion was polite and pleasant. But the service check-in and quality of work after the sale is very poor. We know Honda has the capabilities as Acura is awesome. But, after this recent debacle we're spending this weekend looking to trade and get away from the Auto-nation brand. Good service is a big deal and they have a small handful of employees who really care - and way to many who don't. More

Great service from AutoNation Honda. Chris Higgins attends to every detail and concern. He is my go to person for any problem. Kudos to hi attends to every detail and concern. He is my go to person for any problem. Kudos to hi More

Great experience! All employees were courteous and most helpful. Work was completed in a shorter amount of time than predicted. helpful. Work was completed in a shorter amount of time than predicted. More

I was greeted as soon as I entered the door, and was advised that the lady at the counter would be right with me. However, Cierra came in and said she would take care of me right away, and was courteou advised that the lady at the counter would be right with me. However, Cierra came in and said she would take care of me right away, and was courteous and professional. The gentleman filled my windshield fluid, and Cierra made sure my car was washed prior to me leaving. I love the services and professionalism from Honda (great job). Kudos to Cierra she is the best! More