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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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November 02, 2021

I took my car in on a Monday and no one even called to let me know what was wrong. The communication there is not good. More

by Annoyed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember her name
Nov 06, 2021 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (901) 209-1308. We would appreciate the chance to turn your experience around.

November 01, 2021

Great service. Very polite and knowledgeable of their products. Explained everything all the way through the buying process. More

by Pat.wingfest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Carr
Nov 05, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2021

The oil and filter change was expensive ($70.00). Tire rotation and oil change shouldn't take two hours. More

by A. Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't meet the tech.
Nov 02, 2021 -

AutoNation Honda 385 responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help. Take care!

October 29, 2021

We took our 2019 CR-V in on an appointment. They found the problem, but said the person that did that work was on vacation. We were told to bring in the next Saturday. We took it in and they said we d More

by rclements
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sierra the first time. Not sure of second time, they were not considerate..
Nov 02, 2021 -

AutoNation Honda 385 responded

Hello, we're disappointed to hear of the negative experience you had at our location. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

October 29, 2021

AutoNation Honda is a great place for vehicle maintenance. However, the notification process when vehicle is ready for pickup could be a little better. More

by khaygood53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacey
Nov 02, 2021 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Have a great day!

October 29, 2021

Very courteous and efficient. No surprises which is nice. The staff was very friendly. Will be back More

by Belle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 01, 2021 -

AutoNation Honda 385 responded

Hello Belle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2021

Initially got a teat was ready when it wasn’t ready. I got a ride to the dealer, was told it wasn’t really ready and had to. One back a second time 2 hours later to get the truck. She apologized appropria More

by dlavelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey
Oct 30, 2021 -

AutoNation Honda 385 responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 23, 2021

The dealership is always nice and clean. The staff is always nice courteous and very helpful More

by msmickey35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Oct 23, 2021 -

msmickey35 responded

Autonation Honda 385 👍

October 22, 2021

Did a great job getting me in my new baby and keeps me informed on maintenance More

by Tarawicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cierra
Oct 24, 2021 -

AutoNation Honda 385 responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2021

I dropped off my vehicle for first 6,000 mile oil change and Angie called within 2 1/2 hours service was complete...sweet! More

by pmi47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie
Oct 23, 2021 -

AutoNation Honda 385 responded

Hi, we appreciate your positive review about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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