AutoNation Honda 385 - Service Center

Great Service, I had an appointment and had no wait. The staff was friendly and let me know the status of the job. staff was friendly and let me know the status of the job. More

Seems to be a well organized company I’ve had a Honda since 84 I especially think Kayce for doing such a good job yesterday she’s lovely and very efficient and a well trained employee so thank you again since 84 I especially think Kayce for doing such a good job yesterday she’s lovely and very efficient and a well trained employee so thank you again for taking good care of me and I’ll see you soon More

I went in for an oil change, tire rotation, and a drivers side mirror adjustment because the mirror shakes during driving and started doing this at around 4,000 miles. The mirror adjustment was not on the o side mirror adjustment because the mirror shakes during driving and started doing this at around 4,000 miles. The mirror adjustment was not on the order when I arrived and it seems no one could look at until I pressed the matter. The person to do this was not available and the service advisor said they have gotten complaints about this previously on 2021 Pilot models. I was told a recall was probably coming on this and the mirrors would be replaced but until this happens they could do nothing. I was told I could have it repaired if I paid for it. This makes no sense to me. This should be a warranty issue and it should be taken care of by Honda, especially since my vehicle is so new. By the way - the service is normally very good. This one has just rubbed me the wrong way. Thanks for letting me rant. More

They were extremely helpful. Diagnosis my problem with the car and corrected the issue. Good communication I will be back! the car and corrected the issue. Good communication I will be back! More

showed up at the service dept. with no appointment and was out after 2 hours with the service I requested completed was out after 2 hours with the service I requested completed More

I took my car in on a Monday and no one even called to let me know what was wrong. The communication there is not good. let me know what was wrong. The communication there is not good. More

Great service. Very polite and knowledgeable of their products. Explained everything all the way through the buying process. products. Explained everything all the way through the buying process. More

The oil and filter change was expensive ($70.00). Tire rotation and oil change shouldn't take two hours. rotation and oil change shouldn't take two hours. More

We took our 2019 CR-V in on an appointment. They found the problem, but said the person that did that work was on vacation. We were told to bring in the next Saturday. We took it in and they said we d the problem, but said the person that did that work was on vacation. We were told to bring in the next Saturday. We took it in and they said we did not have an appointment and they had no record of our previous visit. The man that talked to us was not very nice - bossy and unhelpful. We will take it in for third time for the same issue tomorrow. More

AutoNation Honda is a great place for vehicle maintenance. However, the notification process when vehicle is ready for pickup could be a little better. maintenance. However, the notification process when vehicle is ready for pickup could be a little better. More