AutoNation Honda 385 - Service Center

Doug did a great job, he was polite, answered every question I had, and even shared a few more things about my car that I wasnt aware of. I will ask for him the next time I have my car serviced. question I had, and even shared a few more things about my car that I wasnt aware of. I will ask for him the next time I have my car serviced. More

I worked with Kayce and she told me my parts were under a recall plus they gave me another oil change. So I'm overall, happy with service on my vehicle. recall plus they gave me another oil change. So I'm overall, happy with service on my vehicle. More

After servicing my car, I was told that the reason it was not rinsed/washe was because it was raining. This is a lie and I did appreciate that. Now if lack of staffing or in operable machine is the reason, t not rinsed/washe was because it was raining. This is a lie and I did appreciate that. Now if lack of staffing or in operable machine is the reason, that will be understandable. More

The service department was efficient and friendly. It was the best service I’ve had thus far. the best service I’ve had thus far. More

The wait was not as painful as I anticipated. Sales service associate was very helpful. service associate was very helpful. More

The service agent (Ciara) was very polite and ready to get my car serviced. The work was accomplished and I left on time. I was very pleased with the experience. Thank you get my car serviced. The work was accomplished and I left on time. I was very pleased with the experience. Thank you More

I received really poor customer service and I had to get the senior manager involved. In order to get an update, I had to personally go to the dealer because no one would answer the phone when I was being t the senior manager involved. In order to get an update, I had to personally go to the dealer because no one would answer the phone when I was being transferred. When I dropped by the last time, I asked if my car was ready, because it was parked on the outside. It was, and no one had called me. So, I was ready to check out, and the associate told me that I had to wait until the associate that was assigned to my car come back to work (she was out with Covid). Then, I got Jay involved. So, I could get my car released to me. Also, I had to bring my car back and get work completed that should have been done by the dealership while they had it. I spoke to one of the senior managers and he was awesome. My overall experience was horrible. More

I enjoyed dealing with dealer he was great service always takes care of customer very patient takes care of customer very patient More

The Best Customer Service ever,everyone at AutoNation385 is extremely helpful and courteous, check them out. is extremely helpful and courteous, check them out. More

very friendly and excellent customer service. the dealership was very clean and sanitized. i enjoyed my service at the dealership. dealership was very clean and sanitized. i enjoyed my service at the dealership. More