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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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February 25, 2022

Excellent customer service always helpful. I have purchased all my cars from them over the past forty years. I'm very satisfied with them More

by williamejrfayesc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane Bryson
Mar 02, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 02, 2022 -

williamejrfayesc responded

wesjr4443@gmail.com my personal email Bill

February 24, 2022

Customer service is very professional and friendly. However, sometimes estimated time of repair is not met and extended wait time in the waiting room is required by me. This comment does not pertain to More

by RussellP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayce Glover
Feb 26, 2022 -

AutoNation Honda 385 responded

Hi RussellP, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 23, 2022

Excellent personal contact to identify needs and keep me on the road. .Over 25 years of outstanding service More

by dalbecky63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacey Glover
Feb 26, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 23, 2022

Wonderful staff and comfortable atmosphere to wait. Easy access from the interstate and centrally located. More

by Costly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Clay
Feb 23, 2022 -

Costly responded

Associate name is Kayce Glover. Very professional and helpful. Thank you.

February 22, 2022

It was my first time at Auto Nation 385, and I must say thy were wonderful. Angie who initially waited on me, the Cashier who checked me out, and the trainee Tara. A big whoop whoop to all three of these l More

by pearlharbor55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie, Don't know cashier's name; she was training Tara
Feb 25, 2022 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 22, 2022

I am very pleased with MacKenna's high level of customer service and professionalism. The Express Service personnel were both efficient and friendly. I will continue doing business with this dealership. More

by phylliswms1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MacKenna
Feb 25, 2022 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 21, 2022

They are always professional and I’ve always been very happy with the service they provide. More

by estokke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Feb 24, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Feb 24, 2022 -

estokke responded

I will continue to bring all 3 of my Honda’s to you for service!!

February 19, 2022

Makenna in service was exceptional when it came to customer service. She made sure I understood the work being done and the cost .She also made sure I was comfortable during my wait time at the dealer More

by sgarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Makenna and Chase ( not sure of his name , I’m hard of hearing but they were both great)
Feb 22, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 19, 2022

Prompt service department. Good communication and customer service. Very nice, clean facility. Would definitely recommend. More

by Karen21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane in service department
Feb 22, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 19, 2022

Prompt, courteous, friendly staff and great service. Would like a loaner vehicle on long waits. More

by Fluffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenna Sing
Feb 22, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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