AutoNation Honda 385 - Service Center

Lane is a great Service Advisor! I have no issues anytime I have to contact him and get service done. I have no issues anytime I have to contact him and get service done. More

AutoNation Honda 385 had excellent service and communication. I busted my tire late Thursday night and took my car up there Friday morning. Now they only accepting appointments but they took me in communication. I busted my tire late Thursday night and took my car up there Friday morning. Now they only accepting appointments but they took me in anyway. I recommend them to anyone. Thank you for your service. More

Fixed recall defect ok. But I asked for updates to Sirius and Garmin software. I got a printed list of instructions for Garmin software update- but these printed instructi But I asked for updates to Sirius and Garmin software. I got a printed list of instructions for Garmin software update- but these printed instructions contained hyperlinks, and the not actual URL to get the update, so are useless to me. I sent text to Service Rep asking for URL yest, no response yet More

My service was completed as promised in a very timely manner. Plus my service agent was interested in ME, which I appreciated! manner. Plus my service agent was interested in ME, which I appreciated! More

I had an appointment at 11:30 and I told the service person that I would wait.At 1300, my car was still sitting in he lot, not in the maintenance bays. The appointment was for the dealer to look at one person that I would wait.At 1300, my car was still sitting in he lot, not in the maintenance bays. The appointment was for the dealer to look at one specific area, the right rear wheel that had been hit in an accident. At 1;00 when I questioned about when my car would be taken back, I was told that there were 3 cars ahead of me. I thought that is what appointments were for, AND i was no getting a repair. I just wanted to know if it was safe to drive because the other individuals insurance was paying for the damage. I have used Auto Nation 385 since it opened. About 6 months ago I left and went to Wolfchase Honda because Auto Nation 385 had become significantly more expensive. I was paying for this evaluation. In this case, I had to go back because I was unsure about the damage and it was less than 2 miles away from our home. I guess that was a mistake. More

Courteous and prompt in making the appointment and the repair was made in less time than projected. repair was made in less time than projected. More

Everyone was very professional. My car was done getting serviced in a timely manner. Thanks! My car was done getting serviced in a timely manner. Thanks! More

Always professional environment and staff. I scheduled my appointment and was actually seen in reasonably time. I have nothing bad to say. Customer service means everything! Thanks I scheduled my appointment and was actually seen in reasonably time. I have nothing bad to say. Customer service means everything! Thanks More

Great service in a timely matter. Service representative Christopher will take care of your of your vehicle. Service representative Christopher will take care of your of your vehicle. More

I love this dealership. Every Honda, I’ve had came from the this dealership which use to be located on Mendenhall. The service advisor Chris Higgins, is nice and very helpfu Every Honda, I’ve had came from the this dealership which use to be located on Mendenhall. The service advisor Chris Higgins, is nice and very helpful. Chris Higgins is a bright light in the service department!! Thank you for all you do!🤗😊 More