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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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April 22, 2022

Excellent service and very fair pricing. Brought both our 2018 and 2010 Hondas in for service. One for scheduled maintenance and the other for ac service. Doug was a great advisor. Estimate More

by ehayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 26, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2022

Excellent customer service. My service advisor Mr. Martin was very knowledgeable and extremely helpful during our first service appointment. Will definitely continue using Auto More

by Lorena Cavnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franchone Martin
Apr 25, 2022 -

AutoNation Honda 385 responded

Hi Lorena, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

I made an appointment online for service to my car, to replace brake pads and to get an oil change. After 3 hours the brake pad issue had not been touched. They did change the oil. I asked to get my car a More

by Memphisgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The service manager and another.
Apr 23, 2022 -

AutoNation Honda 385 responded

Hi, we are deeply disappointed by your experience at AutoNation Honda 385. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1308 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 19, 2022

Great service, Lane was very helpful with the service and some other things that need to get done in the future. More

by mrwright89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane
Apr 22, 2022 -

AutoNation Honda 385 responded

Hi, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

April 19, 2022

Very personable representative at the desk. Horrible time communicating prior to that. You can do better on the phones! More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nash Excellent!!
Apr 22, 2022 -

AutoNation Honda 385 responded

Hi Tom, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

April 18, 2022

Great service done in a timely manner. Each employee was kind and knowledgeable. Will be back More

by Hgjpooh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 22, 2022 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2022

Helpful and professional. I would recommend to other people with a Honda car.The service was fast and helpful with other problems. I have on my car. More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri
Apr 20, 2022 -

AutoNation Honda 385 responded

Hello Lee, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

My customer service advisor was the best. She always has a smile and will always let you know what's going on with my car. She made me feel very comfortable when I'm there on a service call. More

by jwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casie Glover
Apr 18, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2022

Mr. Victor, welcome me and received my car, and Mrs. Mackenna Sing my Service Advisor. Excellent Services and Customer service. More

by emadero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Mackenna Sing
Apr 16, 2022 -

AutoNation Honda 385 responded

Hi Emadero, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 13, 2022

Everyone was pleasant and helpful. I was not ignored while I waited. I was acknowledged and told they would be with me shortly. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackinnon, Ciara
Apr 17, 2022 -

AutoNation Honda 385 responded

Hi Pam, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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