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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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May 02, 2022

My family was travelling in Memphis from O'Fallon, Illinois (5 hours away) for a weekend soccer tournament, and we punctured a tire beyond repair. The service staff at AutoNation Honda 385 fit us int More

by ballance6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug in Service Department
May 06, 2022 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 02, 2022

I have always had a great experience with AutoNation Honda. The sales staff and finance teams are great! And the help I get with service and maintenance is always excellent! I would always recommend thi More

by linda_j_olsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane (sales) and Lane (service)
May 06, 2022 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Honda 385 and we hope to be of service again in the future.

May 02, 2022

In close proximity to my home. From the first time I went there I received friendly and courteous service. Will always get my car serviced there. More

by Corliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
May 06, 2022 -

AutoNation Honda 385 responded

Hi Corliss, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 02, 2022

The service level at this dealership has been steadily declining for years now. In my latest service appointment, I advised the service department of an issue and not only was my issue not addressed, they More

by GoVols17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chase, McKenna
May 06, 2022 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1308 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 29, 2022

Service advisor Christopher Higgins was wonderful. He kept me informed about the service on my car, sent me a video of the oil leak issue and was super helpful. More

by Emily M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
May 02, 2022 -

AutoNation Honda 385 responded

Hi Emily, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2022

Alicia Whiitw knows Honda’s . She soid us our first Honda Accord Touring. Very helpful. She helped us with the setting of our car also. She was very patient More

by Sunnyd5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Apr 29, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 26, 2022

I have been coming to this Honda Dealership for over 25 + years. We have moved with them from Mendenhall to Hacks Cross. They have always taken good care of my chairs. More

by cwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Apr 28, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 25, 2022

I enjoy coming to Honda 385, they make me feel at home. I always have a great experience and thanks for washing my car after service was done. Thanks, More

by jboydandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I would like to thank the man who helped me on 4/15/22.
Apr 28, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 25, 2022

No problem scheduling service. Was taken on time. Advisor explained procedure/ service. Service finished in a reasonable time. No problem checking out. Advisor was courteous. I More

by geralddwallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall my advisor’s name
Apr 28, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 22, 2022

Service performed efficiently and quickly. Employees were helpful and courteous. Definitely recommend this dealership for purchase and service. More

by ramseycasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 25, 2022 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Honda 385 and we hope to be of service again in the future.

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