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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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October 21, 2023

Always great customer service! I'm a busy man and they are always prompt. Thank you! More

by Goodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Oct 24, 2023 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

October 20, 2023

Sonia was my service advisor. She took care of me. Kept me informed regarding my car repair. More

by SKRDR46
Recommend Dealer
Yes
Employees Worked With
Sonia’s my service advisor. She was friendly & knowledgeable regarding my car.
Oct 22, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 13, 2023

Great and friendly services I really thank them so much for everything and I will be back again More

by quieshalove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaica
Oct 15, 2023 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

Doug is a great advisor and he will meet your expectations. He has supported me during my visits and a great listener about my car needs. Appreciate you Doug More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Oct 04, 2023 -

AutoNation Honda 385 responded

Hi Denise, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2023

I typically don't use dealers for the service on my vehicles past the warenty expiration but have stuck with Auto Nation Honda because they haven't given me a reason not to. I find the Service Advisors More

by mpmalone76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bilter
Oct 02, 2023 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Drive safe, and we'll see you on the road.

September 24, 2023

Always have good service at AutoNation 385. Service completed in a timely manner, employees friendly and knowledgeable and service explained in detail. More

by Lynn 190b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Cohen
Sep 25, 2023 -

AutoNation Honda 385 responded

Hi Lynn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 22, 2023

Always treats me well and takes excellent care of my car! I know that I’m always going to be treated fairly. I’m glad they are so convenient. More

by Pamela Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Sep 25, 2023 -

AutoNation Honda 385 responded

Hi Pamela, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 21, 2023

Had an appointment took 3 hours for an oil change, tire rotation. Everyone was super helpful. Nice clean waiting area. More

by md3connelly
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 25, 2023 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

This dealership literally made me waste my entire day last Friday. Seems like nobody was concerned about my issue not even the service manager that was there the next following day. More

by Latrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Sep 25, 2023 -

AutoNation Honda 385 responded

Hi Latrina, we are deeply disappointed by your experience at AutoNation Honda 385. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1308 to discuss what we can do to help.

September 21, 2023

From the moment I stepped in to buy my car I was welcomed with respect, kindness and professionalism! The same is with the service department. I won’t go anywhere else🩷 More

by lorielynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ladarius Spencer was who sold me the car. Tyler Bilter helped with my servicing as well as Doug Arnold.
Sep 25, 2023 -

AutoNation Honda 385 responded

Hi Lorielynne, thank you so much for your positive comments about AutoNation Honda 385! Don't hesitate to call us if you ever need anything. Be safe on the road!

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