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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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June 16, 2022

I have had a bad experience in the past, made an appointment, left my Car and ended up waiting for my Car because of a POLICY of if you are waiting you get pushed to the end of the line. What's the More

by turn2737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris higgins
Jun 19, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2022

have always had excellent service experiences at Honda 385.. fair & honest. Great Team and excellent service advisor More

by msct12012222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason
Jun 13, 2022 -

msct12012222 responded

Great experience thx

Jun 13, 2022 -

msct12012222 responded

awesome experience

June 13, 2022

Good service and helpful people. I appreciate the estimate given before service. Easy to book online and the waiting area is comfortable. More

by Nik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 15, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 13, 2022

My experience went fare. Nevertheless, I felt like my representative had to make a sale outside of what I came in for. I felt like his/their supervisor may require him/them t More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 15, 2022 -

AutoNation Honda 385 responded

Hi Debbie, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

June 11, 2022

Great job. I actually made appt at wrong location but Cody did not hesitate in getting me in. Much appreciated. More

by finallytw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Bently
Jun 12, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

Everyone was quick and friendly with great service. Great price for oil change and tire rotation. More

by msscott3
Recommend Dealer
Yes
Employees Worked With
I forgot
Jun 12, 2022 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 07, 2022

I came in for an oil change and a transmission flush. They got me in and out quickly. Thanks More

by Billmcwatters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane Bryson
Jun 08, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2022

I appreciate that Doug looks out and tracks my maintenance needs of my Ridgeline. I have had very little issues with this vehicle, but it was time for breaks, front and rear and a tune up after More

by hoyoday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jun 09, 2022 -

AutoNation Honda 385 responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

My service manager was the high spot. First, he was the only service manager still in the job. The service department has been historically poor with a major error on my first visit. Lowe More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 03, 2022 -

AutoNation Honda 385 responded

Hi Michael, we appreciate you taking the time to respond. The staff at AutoNation Honda 385 take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

June 01, 2022

Have been going there for years and have always had excellent service! Doug in the service dept was great! More

by aupshaw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Jun 02, 2022 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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