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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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August 02, 2022

Although there was a mixup in my appointment time, the gentleman who helped me was great. He took care of everything.from check-in to completion, it was a good experience. More

by mcdu438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Aug 04, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2022

The work on my vehicle was quick and easy. Lane was very helpful in letting me know what was going on with my vehicle. I love coming here as it is near my home and very nice to bein. Will be c More

by Jermia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane
Jul 31, 2022 -

AutoNation Honda 385 responded

Hi Jermia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2022

customer service could use a sprucing up, the attitude I was welcomed with was as if I was a bother , the previous service manager that I had, which no longer works there, would update my service record boo More

by sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not wish to state
Jul 31, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 25, 2022

Poor customer services and wait time was horrible. I had an appointment and it took thirty minutes for someone to acknowledge me. Then it took almost two hours before my oil change was complete. More

by Contiguousmom12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Jul 28, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (901) 209-1308 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 22, 2022

I always take my 3 Hondas to this dealership. They are always polite and knowledgeable. Cody was my service advisor this time and he was professional and had my car completed in a timely fashion. More

by estokke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Bentley
Jul 26, 2022 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

My serviceman was professional and kept me updated on my vehicle and the work needed. More

by Bridget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jul 22, 2022 -

Bridget responded

Thanks for your professionalism!

July 21, 2022

Great & professional service from Doug. Kept me posted on a back order part and let me know as soon as it arrived. Doug’s my go to guy at Honda when service is needed on my car. More

by jlucchesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Jul 25, 2022 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 21, 2022

Had to make an appointment, but glad I did. Service was quick; wait was not too long. More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Jul 25, 2022 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 19, 2022

The service department was excellent. I will keep using Honda for my CRV Hybrid service needs. More

by Edwin97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Jul 21, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 18, 2022

I love dealing with Autonation Honda 385. They are always so pleasant and professional. They take great care of me and my car. More

by joliet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Jul 21, 2022 -

AutoNation Honda 385 responded

Hello Joliet, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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