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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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August 30, 2022

I appreciate the customer service from my service advisor. He explained everything wrong with the car More

by Smithdecor
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Sep 04, 2022 -

AutoNation Honda 385 responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Sep 04, 2022 -

Smithdecor responded

I will recommend my Service Advisor to everyone. He has a very friendly attitude. Thanking him again

August 29, 2022

My Service advisor Franchone is the best advisor that I have had at this location in a long time. I appreciate his hard work and great service each and every time I visit Honda 385. Franchone you are appre More

by Evaughn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franchone Martin
Sep 03, 2022 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 29, 2022

Dustin and the other guy who helped me (sorry I forgot his name) were very helpful. Dustin took the extra time to find all of the possible options for me. Both of them answered all my questions and gave More

by parker.amanda7998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 03, 2022 -

AutoNation Honda 385 responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

August 27, 2022

I had an appointment and was serviced as soon as I arrived. I like that I was not made to wait longer. Doug Arnold was my service advisor and he was thorough in going over my vehicle with me. More

by ccraig136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Aug 31, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2022

I always have to wait too long. I would expect this if I didn’t have an appointment but I did. They book too many appointments for the amount of service employees they have. I blame More

by Catmstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know names
Aug 31, 2022 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (901) 209-1308. We'd appreciate the chance to make your experience a positive one.

August 25, 2022

Great service. Jason Nash is a great rep. Recent service was great. Love this dealership More

by mimirob100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nash
August 24, 2022

Dustin was great, answered my questions about the recall on my Honda Pilot, work was completed in less than an hour. More

by Mike K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 29, 2022 -

AutoNation Honda 385 responded

Mike K, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2022

Keyce glover was a nice person she took care of me when your system was down More

by Debbiecaples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keyce Glover
Aug 27, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 22, 2022

Brought my odyssey in because of an electrical problem and Cody in Service troubleshooted the problem within one day and didn’t upsell me with unnecessary service. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Aug 26, 2022 -

AutoNation Honda 385 responded

Jeff, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2022

Good service clean place to go to look for a car ,truck or suv I will be back More

by littlesmurf6788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 26, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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