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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
689 Reviews

689 Reviews of AutoNation Honda 385 - Service Center

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April 05, 2024

My husband and i have been very pleased with our dealings at Honda 385. It was clear to us that attention to detail is important to management. Chris in service was very helpful and took his time helping m More

by Debby W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 08, 2024 -

AutoNation Honda 385 responded

Hi Debby, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2023

Doug in the service department was very helpful in solving my issue, he went above and beyond my expectations He gave me great confidence in the service department. More

by Ed-wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Dec 09, 2023 -

Ed-wood responded

My experience with the service department was much better than my experience when I purchased the car

December 04, 2023

The service Advisor was great. Had a great attitude and I didn't have a long wait to be serviced! More

by MaryG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 07, 2023 -

AutoNation Honda 385 responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2023

They have I was very please with the Service Advisor and Technician that took Great Care of my Honda Hrv. More

by marilynwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
Report | Print
Nov 30, 2023 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

Anthony Johnson in the service department was awesome. He kept me well informed on the status of my repair and was nice and courteous. More

by SUZYODANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Report | Print
Nov 25, 2023 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

Service was very timely. Went beyond expectations by washing car. Wait area was clean and comfortable. More

by cschad3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bilter
Report | Print
Nov 19, 2023 -

cschad3 responded

Approved

Nov 19, 2023 -

cschad3 responded

Approved.

November 16, 2023

I am so thankful for having a car service man that really cares about me and my car. More

by Portia Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Report | Print
Nov 19, 2023 -

AutoNation Honda 385 responded

Hi Portia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 14, 2023

Great, I could not have been treated any better. Dough was very nice took care of everything. More

by Scopeland2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Nov 17, 2023 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

The associate(Brtinni) was impatient and frustrated from not knowing the system and how to apply code etc. I think the team need to work on how to be present in front of customer and keep the clam. More

by Ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britnni
Report | Print
Nov 16, 2023 -

AutoNation Honda 385 responded

Hi Ab, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

November 08, 2023

This is the only place where I get my vehicle serviced after 4 years! They take great care of me! More

by Carmonlewis1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Nov 11, 2023 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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