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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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September 19, 2022

As Douglas noticed an unresponded to text from me, and knowing that particular service rep was out for a few days, Doug took the initiative to reach out to make sure that the tire Honda had order and rece More

by awd1950@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sure who I worked with on the first Friday, Cody on Saturday but then he was away with his wife (having a baby). The Douglas who took good care of me!
Sep 24, 2022 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 19, 2022

My vehicle is brought in on a 9th of September for a gas leak. My service adviser was Justin. I pulled my vehicle in for Dustin to writeup and he moved back on the lot to be brought back in for service. It More

by Mikecheck55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin
Sep 22, 2022 -

AutoNation Honda 385 responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

September 17, 2022

Jason, My service representative was very friendly and thorough. I will return for service in the future. More

by Teshouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nash
Sep 20, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

Making an appointment was the best! ! Got in and out in a resasonable about of time More

by gsecrest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorian
Sep 19, 2022 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 15, 2022

Excellent service and service reps are amazing. Jaycee was knowledgeable and went above and beyond to solve my issue. More

by Roadglide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayce
Sep 19, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2022

I’ve never taken my car anywhere else! My civic is in top notch shape thanks to you guys. More

by Morgan_darden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Sep 19, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 15, 2022

Very professional and great service. My car was finished within a few hours. Kayce was very helpful in explaing everything that was checked from tires to fluids. Keep up the good work. More

by amy_rowland_43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayce
Sep 19, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 14, 2022

Everyone was so friendly and professional. The service was done in a timely manner. Great job. More

by Sborgmier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sure
Sep 18, 2022 -

AutoNation Honda 385 responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2022

AutoNation Honda 385 has outstanding and effective customer service and they never let you down. They give 100% at anything they do for their customers!! They are definitely #1 in my book. Highly reco More

by Shirley Cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in the Service Department
Sep 18, 2022 -

AutoNation Honda 385 responded

Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 12, 2022

Service was quick. Jason wrote the order quickly and pointed out some repairs I was due for which I was unaware of. More

by Crutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 16, 2022 -

AutoNation Honda 385 responded

Hi Crutch, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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