AutoNation Honda 385 - Service Center
Memphis, TN
683 Reviews of AutoNation Honda 385 - Service Center
As Douglas noticed an unresponded to text from me, and knowing that particular service rep was out for a few days, Doug took the initiative to reach out to make sure that the tire Honda had order and rece knowing that particular service rep was out for a few days, Doug took the initiative to reach out to make sure that the tire Honda had order and received was correct (it wasn't) so he corrected the order and (it seemed to me) expedited getting the correct tire in and installed. All of our interactions (text, phone and face-to-face) were perfectly professional and helpful. I will definitely be looking for Douglass the next time my Honda truck needs service. More
My vehicle is brought in on a 9th of September for a gas leak. My service adviser was Justin. I pulled my vehicle in for Dustin to writeup and he moved back on the lot to be brought back in for service. It leak. My service adviser was Justin. I pulled my vehicle in for Dustin to writeup and he moved back on the lot to be brought back in for service. It was picked up on the 15th of September for bill repair of $574 and I had to bring it back on the 17th With the same problem. I received a call from Dustin on the 19th saying there was an oil leak found and couldn't find gas leak. Justin and I agreed that when I brought in vehicle there was no other leak but gas since he moved my vehicle as well. I informed him no history of oil leak prior to bringing into Honda Auto Nation 09/9/22. Dustin stated he would get with another technician to do another accessment to determine the origin of the continued gas leaking. More
Very professional and great service. My car was finished within a few hours. Kayce was very helpful in explaing everything that was checked from tires to fluids. Keep up the good work. My car was finished within a few hours. Kayce was very helpful in explaing everything that was checked from tires to fluids. Keep up the good work. More
AutoNation Honda 385 has outstanding and effective customer service and they never let you down. They give 100% at anything they do for their customers!! They are definitely #1 in my book. Highly reco customer service and they never let you down. They give 100% at anything they do for their customers!! They are definitely #1 in my book. Highly recommended. More