AutoNation Honda 385 - Service Center
Memphis, TN
683 Reviews of AutoNation Honda 385 - Service Center
I am very pleased with all aspects of the service. My vehicle would not start, so I didn’t have an appointment but my problem was dealt with promptly and I was kept updated on the progress. My vehicle would not start, so I didn’t have an appointment but my problem was dealt with promptly and I was kept updated on the progress. More
My experience with Honda on Hacks Cross. Anyone you Comes in contact with, is very Courteous and Professional, not only with myself, as I observed Staff as a whole. Thanks Honda Anyone you Comes in contact with, is very Courteous and Professional, not only with myself, as I observed Staff as a whole. Thanks Honda More
The lady making my service appointment pretty rude on phone. Dustin, service rep, extremely helpful and polite, once we were at the appointment. phone. Dustin, service rep, extremely helpful and polite, once we were at the appointment. More
The guys in the service department are helpful and courteous. They serviced my Honda CRV with an oil change and were done when Chris estimated the time. Thank you for your good service! I Love my Hond courteous. They serviced my Honda CRV with an oil change and were done when Chris estimated the time. Thank you for your good service! I Love my Honda!!! One of the best vehicles I’ve ever owned so far. More
TERRIBLE SERVICE DEPARTMENT. Don’t take your Honda here unless you have a full day for an oil change. So I am a 75 yo woman so I guess they think I have a whole day to sit around Don’t take your Honda here unless you have a full day for an oil change. So I am a 75 yo woman so I guess they think I have a whole day to sit around!! After 3 hours I inquired as to the status of my car. The assistant said there were 4 still in front of me. She said the other assistants kept putting customer sheets in front of mine instead of behind it. WHAT???? That means 2 things to me…lack of proper management and very poor communication. I had already missed an appointment so I just asked for my car back. This was my first visit to hacks cross service dept. I usually go to wolfchase, but Hacks Cross is much closer to my home. So I retrieved my car, headed over to Wolfchase where I bought my car and have always gotten it serviced. Hacks Cross needs an in service with these guys about customer service. I was in and out in less than an hour at Wolfchase. I have never had an unkind word about Honda until now,and I am driving my 4th Honda all bought and serviced at Wolfchase. Well guess that’s enough said. Love you guys at Wolfchase. GET YOUR ACT TOGETHER HACKS CROSS!!! More
Everyone was very polite. We checked-in in under 5 minutes. I was able to leave my car and pick it up at the time we agreed upon. It was ready and we were very satisfied with We checked-in in under 5 minutes. I was able to leave my car and pick it up at the time we agreed upon. It was ready and we were very satisfied with the work done. I would definitely recommend this dealership! More