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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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December 02, 2022

My experience is always pleasant, punctual, courteous,and accurate on everything, Mr. Francheon the Man More

by robinsons1487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchone Martin
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Dec 05, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 02, 2022

Doug Arnold was fabulous! He was very attentive to my needs, and he met them in a very timely manner! More

by defcarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
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Dec 04, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2022

Great service. Jason did an excellent job communicating the recommended services and helping me find the most necessary items that fit my budget. More

by Jazzman129
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Dec 04, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2022

Franchone was a pleasure to work with. I came in with a flat and he got it taken care of in a timely manner. More

by kristenhall394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchone Martin
Report | Print
Dec 02, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your kind review; we are happy to pass along your comments to Franchone here at AutoNation Honda 385! Feel free to stop by if you ever need any more help.

December 01, 2022

worked with Jason on servicing my 2010 Honda CRV this past Saturday. It was convenient and easy to set up the service appointment online. More

by leslie.albers23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Dec 01, 2022 -

leslie.albers23 responded

Thank you!

November 30, 2022

They were very quick and easy to deal with. The service manager came out to greet me and asked if I needed anything. More

by Smrichie15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Cass
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Dec 01, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 28, 2022

Dorian Love was the most helpful service employee that I have ever worked with. He quickly answered his phone or quickly returned my calls. Great service. More

by jdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian Love
Report | Print
Nov 29, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 26, 2022

Had an issue under the hood. Had a Saturday appointment. Waited over three hours for diagnostic. Kept my car for over a week. The second salesman stepped in and assisted in getti More

by HondaGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
1st-Dustin, 2nd Doug
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Nov 27, 2022 -

AutoNation Honda 385 responded

Hello, we are deeply disappointed by your experience at AutoNation Honda 385. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1308 to discuss what we can do to help.

November 22, 2022

This is an excellent dealership, friendly staff with an exceptional service department. I would highly recommend them. More

by chuffman430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nash
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Nov 24, 2022 -

AutoNation Honda 385 responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Honda 385.

November 22, 2022

I love how kind the employees are and how they try to meet all of my needs More

by shandras81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
Report | Print
Nov 24, 2022 -

AutoNation Honda 385 responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385.

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