AutoNation Honda 385 - Service Center

Came in for a scheduled service, and they had me in and out in no time. out in no time. More

I had an excellent experience with Honda dealership on Hacks Cross Road yesterday, the day before Easter Sunday. My battery was dead in my apartment parking lot. Called AAA who started my car, but after Hacks Cross Road yesterday, the day before Easter Sunday. My battery was dead in my apartment parking lot. Called AAA who started my car, but after testing it twice told me the battery was bad. I have been buying my Lifetime Warranty batteries at Honda the past few years. When I drove immediately to Honda, without an appointment, early that afternoon, you accepted me for service and replaced the battery at no charge for the battery OR labor. All of your service reps were extremely friendly, courteous and efficient in handling my problem. Battery was replaced and I was on my way. THANK YOU SO MUCH FOR CONSISTENTLY FINE SERVICE EVERY TIME I COME TO HONDA! More

Had an appointment at 11am for a oil change and didn't leave until 4pm. Rep stating they were under staff. That's no excuse for a simple oil change. Very disappointed leave until 4pm. Rep stating they were under staff. That's no excuse for a simple oil change. Very disappointed More

Third in line at 6:45 with a 7 am appointment for basic service at 15k miles as a part of the ridiculous package that I purchased. I watch 3 full cycles of customers come and go over the next 4 hours and 1 service at 15k miles as a part of the ridiculous package that I purchased. I watch 3 full cycles of customers come and go over the next 4 hours and 15 minutes as their respective service advisor comes to get them or otherwise inform them of their status. I don't see my service advisor once during the entire period until I finally got up to check on my car 4 hours in, at which point I was informed of 5 minutes remaining. Nothing against Chris though. He's just doing his job, right? The advisors only come out when there's a new development or it's time to go, correct? I was just kind of miffed at the service time given that this was a) a scheduled waiting appointment, b) routine maintenance, and c) I was physically 3rd in line because I arrived extra early. My xxx was one of the first to be seated in the lobby after getting checked in, and of the others that were there, it was dead last to leave after other separate batches of customers came and left. Let's also consider that the last time I came there for an oil change, I had to get my car towed back from Lakeland to ANH385 because somebody didn't properly seal a crush washer, and I wound up with oil all over my garage and an undrivable car waiting to surprise me on the morning of the next work day. Though it was a major inconvenience and I wasn't even granted a courtesy rental, the cost of towing was covered, and the dealership, after some prodding on my part, ultimately returned the car back to my driveway over a week later. I was kind on my last review, but I'm gonna opt for honesty here on out. 1 star service = 1 star review. More

Cody did a great job of quickly getting me in and out of the dealership. I came in to receive an oil change, tire rotation and AC filter check. He was very courteous and professional. Upon completion of the the dealership. I came in to receive an oil change, tire rotation and AC filter check. He was very courteous and professional. Upon completion of the service, he reviewed the services with me that I will need to keep my Honda properly maintained. The service at Honda 385 is excellent and the staff is friendly. More

The worst service ever. This was the 2nd time I took my car in and no service done. I brought my care in at 9:00 am and then was told that it had to be kept. This is the 2nd This was the 2nd time I took my car in and no service done. I brought my care in at 9:00 am and then was told that it had to be kept. This is the 2nd time I have tried to get my car serviced and they tried to keep my car longer. Never again More

I have always been pleased with the work done and the courtesy shown whenever I have an appointment or simply gone in early for an oil change. courtesy shown whenever I have an appointment or simply gone in early for an oil change. More

Went there to get nail out of tire and battery for keyless remote. They did not have any batteries there tho. The associate who helped me was very good at her job. keyless remote. They did not have any batteries there tho. The associate who helped me was very good at her job. More

Very courteous and everything was explained to me what my car was needing. No pressure to get it all done. car was needing. No pressure to get it all done. More

They always do a fantastic job of servicing my car. I only had an oil change this time. Service was completed in a sound and timely manner. Zero complaints. I only had an oil change this time. Service was completed in a sound and timely manner. Zero complaints. More