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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
683 Reviews

683 Reviews of AutoNation Honda 385 - Service Center

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July 19, 2024

The service department is great. Although they stay busy, they are attentive to each customer. Tyler was wonderful. More

by rflagg1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 20, 2024 -

AutoNation Honda 385 responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2024

The service department has a high turnover rate, which hurts customer service and customer satisfaction. More

by Beberby
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Jul 12, 2024 -

AutoNation Honda 385 responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

July 08, 2024

Great service department. Will return for future service needs in the future. Tyler was great! More

by deecrume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 10, 2024 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

Great service wait time was not long service advise was polite and keep you update on my vehicle More

by kevintalford
Recommend Dealer
Yes
Employees Worked With
Five star
Report | Print
Jun 15, 2024 -

AutoNation Honda 385 responded

HI, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 12, 2024

Service was excellent. They were extremely fair and transparent in all the did and quick in getting it done. More

by swctate14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 13, 2024 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2024

Chris Higgins is absolutely the best service person at Auto Honda 385. He is courteous, informative, and has a pleasant personality. Great asset to the company!! More

by hpratcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Report | Print
Jun 13, 2024 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2024

Take care of any questions or concerns. They are honest and take good care of customers😊 More

by Sherry Baggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Report | Print
Jun 12, 2024 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2024

Excellent customer service, everyone is friendly and they explain everting about what your vehicle needs . They make you feel very confirtsble More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Report | Print
Jun 08, 2024 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 29, 2024

We were provided excellent service in a timely manner. We recommend there service to others. More

by DJSkeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
May 30, 2024 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2024

This is the first time after all of these years that I was not 100% satisfied with the outcome. I was told I would soon need an oil pan replaced. Prior to this, I never had an oil leak. After i left, my o More

by marciaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Report | Print
May 29, 2024 -

AutoNation Honda 385 responded

Hello, thank you for taking the time to leave us feedback. Please reach out to us at (901) 209-1308 when you can so we can address this situation directly. Thank you and have a great day.

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