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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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March 21, 2025

Auto nation Honda 385 is a great dealership. The service department is on point. The only place my Honda has ever been serviced. I trust my service person Christopher Higgins, with whatever nee More

by Shirley House
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins John Williams Jr
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Mar 24, 2025 -

AutoNation Honda 385 responded

Hello Shirley, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 24, 2025

Our agent, Glenn, was responsive, attentive, thorough, professional. He addressed all our concerns and questions and followed up if he did immediately know. More

by Cfwatson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Feb 27, 2025 -

AutoNation Honda 385 responded

HI, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2025

Brian, the assistant service manager was outstanding! He was knowledgeable, provided service with a smile, and he kept me informed throughout the service process. I've been a Honda/Acura owner for 25 ye More

by kensearsmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 20, 2025 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 17, 2025

My intake service rep. was great. The service was great and in a timely manner. More

by Rowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
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Feb 20, 2025 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 11, 2025

Great experience today professional friendly service advisor Kevin Hardin helpful and knowledgeable about my Honda Thank you will tell my friends Honda Autonation good service More

by wellunow234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hardin
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Jan 14, 2025 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

July 19, 2024

The service department is great. Although they stay busy, they are attentive to each customer. Tyler was wonderful. More

by rflagg1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 20, 2024 -

AutoNation Honda 385 responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2024

The service department has a high turnover rate, which hurts customer service and customer satisfaction. More

by Beberby
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Jul 12, 2024 -

AutoNation Honda 385 responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

July 08, 2024

Great service department. Will return for future service needs in the future. Tyler was great! More

by deecrume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 10, 2024 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

Great service wait time was not long service advise was polite and keep you update on my vehicle More

by kevintalford
Recommend Dealer
Yes
Employees Worked With
Five star
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Jun 15, 2024 -

AutoNation Honda 385 responded

HI, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 12, 2024

Service was excellent. They were extremely fair and transparent in all the did and quick in getting it done. More

by swctate14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 13, 2024 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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