AutoNation Honda 385 - Service Center

I have a 2020 Honda Pilot, and I just hit 60k miles. I called to see the 60k mile package cost (primarily interested in Transmission, Rear Differential, and Transfer case). It was outrageous. Close to 3 I called to see the 60k mile package cost (primarily interested in Transmission, Rear Differential, and Transfer case). It was outrageous. Close to 3k for the transmission - only. I’m a DIY owner and can handle most items independently. I looked up the fluids needed and new crush washers. I went into Honda 385 to get the parts, even though I had already shopped through other Honda dealerships online and Amazon. The total should be no more than $120 with tax. Somehow they came up with FLUID ONLY $277!!! This is 7 quarts. WHAT!! When asked about the crush washers, I was told their mechanics reuse them. They don’t typically use or sell new crush washers. What? Are you kidding me? I walked out and purchased on Amazon for $115 (everything needed for all three services) w/ tax, be here tomorrow, Guaranteed OEM product. I was trying to buy local and give back to my local community. However, I’m not going to get robbed by 385. I should have checked with Wolfchase Honda. Those guys tend to act more like a legit Honda dealership. I’ve had several very poor experiences at 385. I literally will never step foot in there again. More

Richard, our technician, was outstanding and so patient with us, Seniors! He is truly an asset to 385 Auto Honda. He is very thoughtful and does not make us feel bad when we truly do not understand some o with us, Seniors! He is truly an asset to 385 Auto Honda. He is very thoughtful and does not make us feel bad when we truly do not understand some of this modern technology. Hopefully, we can request him next time. More

Chris was amazing to help me yesterday! Very Kind!! I will want him to help me next time I visit your service department. Very Kind!! I will want him to help me next time I visit your service department. More

Cory Jones is great! Keeping me posted every step of the way! Honda AutoNation 385 definitely takes care of their customers! Keeping me posted every step of the way! Honda AutoNation 385 definitely takes care of their customers! More

It was a wonderful experience. The staff were nice, efficient, and fast! Highly recommend them! The staff were nice, efficient, and fast! Highly recommend them! More

Auto nation Honda 385 is a great dealership. The service department is on point. The only place my Honda has ever been serviced. I trust my service person Christopher Higgins, with whatever nee The service department is on point. The only place my Honda has ever been serviced. I trust my service person Christopher Higgins, with whatever needs to be done with my Honda? More

Our agent, Glenn, was responsive, attentive, thorough, professional. He addressed all our concerns and questions and followed up if he did immediately know. professional. He addressed all our concerns and questions and followed up if he did immediately know. More

Brian, the assistant service manager was outstanding! He was knowledgeable, provided service with a smile, and he kept me informed throughout the service process. I've been a Honda/Acura owner for 25 ye He was knowledgeable, provided service with a smile, and he kept me informed throughout the service process. I've been a Honda/Acura owner for 25 years and Brian is the best service manager I've ever had. I will always ask for him. More

My intake service rep. was great. The service was great and in a timely manner. was great. The service was great and in a timely manner. More

The service department is great. Although they stay busy, they are attentive to each customer. Tyler was wonderful. Although they stay busy, they are attentive to each customer. Tyler was wonderful. More