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AutoNation Honda 385

Memphis, TN

Overview
Reviews
Vehicles
4.7
1,122 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,122 reviews

November 01, 2021

Great service. Very polite and knowledgeable of their products. Explained everything all the way through the buying process. More

by Pat.wingfest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Carr
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Nov 05, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2021

The oil and filter change was expensive ($70.00). Tire rotation and oil change shouldn't take two hours. More

by A. Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't meet the tech.
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Nov 02, 2021 -

AutoNation Honda 385 responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help. Take care!

October 29, 2021

We took our 2019 CR-V in on an appointment. They found the problem, but said the person that did that work was on vacation. We were told to bring in the next Saturday. We took it in and they said we d More

by rclements
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sierra the first time. Not sure of second time, they were not considerate..
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Nov 02, 2021 -

AutoNation Honda 385 responded

Hello, we're disappointed to hear of the negative experience you had at our location. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

October 29, 2021

AutoNation Honda is a great place for vehicle maintenance. However, the notification process when vehicle is ready for pickup could be a little better. More

by khaygood53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacey
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Nov 02, 2021 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Have a great day!

October 29, 2021

Very courteous and efficient. No surprises which is nice. The staff was very friendly. Will be back More

by Belle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 01, 2021 -

AutoNation Honda 385 responded

Hello Belle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2021

Initially got a teat was ready when it wasn’t ready. I got a ride to the dealer, was told it wasn’t really ready and had to. One back a second time 2 hours later to get the truck. She apologized appropria More

by dlavelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey
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Oct 30, 2021 -

AutoNation Honda 385 responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 28, 2021

Great people easy and friendly to work with. Made buying a new car easy and simple. More

by pamela.mabon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atrienne Scott
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Oct 30, 2021 -

AutoNation Honda 385 responded

Hello Pamela, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 27, 2021

I give the sweet lady that waited for me in the service department. That is the only positive thing I can say. I had an appointment to get my tire repaired and get my oil changed. I waited 3-1/2 hours!!!! More

by Girlfrydee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Garcia I think was her name
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Oct 29, 2021 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Oct 29, 2021 -

Girlfrydee responded

The only thing positive was the lady who helped me at the service department. The rest of the service I give a 1.

October 26, 2021

Great customer service. Friendly and professional personnel. Nice and clean lobby. It's easy to deal with the salesman and the sales manager. Larry, Tim and Patrick are knowledgeable, professional an More

by ALI BURGOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Brewer, Timothy Wilson, Patrick Burns
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Oct 29, 2021 -

AutoNation Honda 385 responded

Hi Ali, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2021

Very clean dealership. Mrs Alisha White was a pleasure to work with. All the dealership staff seemed pleasant More

by gmiggyjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha White
Report | Print
Oct 29, 2021 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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