AutoNation Honda 385
Memphis, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Seems to be a well organized company I’ve had a Honda since 84 I especially think Kayce for doing such a good job yesterday she’s lovely and very efficient and a well trained employee so thank you again since 84 I especially think Kayce for doing such a good job yesterday she’s lovely and very efficient and a well trained employee so thank you again for taking good care of me and I’ll see you soon More
I was very happy with my buying experience there. Our salesman, Shane, went above and beyond. We weren’t strung around and were done with our new purchase in a little over two hours. He did a great job salesman, Shane, went above and beyond. We weren’t strung around and were done with our new purchase in a little over two hours. He did a great job. More
Excellent! on everything. (However may they should have driven my car for about 3 minutes because the tire light came on. This has happened the last three times I have been there!) I am sure it just need driven my car for about 3 minutes because the tire light came on. This has happened the last three times I have been there!) I am sure it just needs turning off, but I do not know how to do and I live 30 minutes away.) Otherwise, everything good! Nadine Dowdy More
I was not satisfied with service. customer service not good. I had a hard time getting thru to the service department to find out status of my car. I got their at 10am and did not find out status until 4 good. I had a hard time getting thru to the service department to find out status of my car. I got their at 10am and did not find out status until 4:30 pm the next day. I also think they overcharge me for the service. I paid it because I needed to pickup my car. I am not sure if I will buy from this dealership again, if I am going to get this type of service. I think my service rep may have been name Angie but I am not sure. I just wanted to get out of there. Also I had a question about my service when I pick up my vechicle . the other service rep. said he could not help me . I had to speak with Angie. I just said forget it. Very dissappointed with service and price. More
I went in for an oil change, tire rotation, and a drivers side mirror adjustment because the mirror shakes during driving and started doing this at around 4,000 miles. The mirror adjustment was not on the o side mirror adjustment because the mirror shakes during driving and started doing this at around 4,000 miles. The mirror adjustment was not on the order when I arrived and it seems no one could look at until I pressed the matter. The person to do this was not available and the service advisor said they have gotten complaints about this previously on 2021 Pilot models. I was told a recall was probably coming on this and the mirrors would be replaced but until this happens they could do nothing. I was told I could have it repaired if I paid for it. This makes no sense to me. This should be a warranty issue and it should be taken care of by Honda, especially since my vehicle is so new. By the way - the service is normally very good. This one has just rubbed me the wrong way. Thanks for letting me rant. More
This dealership exceeded my expectations. They went above and beyond to get me into my dream car. From the GM to finance, they were wonderful. and beyond to get me into my dream car. From the GM to finance, they were wonderful. More
I dealt with the GM, Phillip and my salesman was Antoine Price. They were both very helpful and knowledgeable. It was an easy purchase. Antoine was the best! This is my second purchase from Honda 385. I’m a Price. They were both very helpful and knowledgeable. It was an easy purchase. Antoine was the best! This is my second purchase from Honda 385. I’m a satisfied customer! More