AutoNation Honda 385
Memphis, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Everyone was friendly and welcoming, they had snacks and drink for the guests and I . They was moving swiftly with getting everyone vehicles in and out and kept updating each customer concerning their vehic drink for the guests and I . They was moving swiftly with getting everyone vehicles in and out and kept updating each customer concerning their vehicle. More
I worked with Kayce and she told me my parts were under a recall plus they gave me another oil change. So I'm overall, happy with service on my vehicle. recall plus they gave me another oil change. So I'm overall, happy with service on my vehicle. More
The service agent (Ciara) was very polite and ready to get my car serviced. The work was accomplished and I left on time. I was very pleased with the experience. Thank you get my car serviced. The work was accomplished and I left on time. I was very pleased with the experience. Thank you More
After servicing my car, I was told that the reason it was not rinsed/washe was because it was raining. This is a lie and I did appreciate that. Now if lack of staffing or in operable machine is the reason, t not rinsed/washe was because it was raining. This is a lie and I did appreciate that. Now if lack of staffing or in operable machine is the reason, that will be understandable. More
I received really poor customer service and I had to get the senior manager involved. In order to get an update, I had to personally go to the dealer because no one would answer the phone when I was being t the senior manager involved. In order to get an update, I had to personally go to the dealer because no one would answer the phone when I was being transferred. When I dropped by the last time, I asked if my car was ready, because it was parked on the outside. It was, and no one had called me. So, I was ready to check out, and the associate told me that I had to wait until the associate that was assigned to my car come back to work (she was out with Covid). Then, I got Jay involved. So, I could get my car released to me. Also, I had to bring my car back and get work completed that should have been done by the dealership while they had it. I spoke to one of the senior managers and he was awesome. My overall experience was horrible. More
Great environment professionalism to the upmost from Sales to Management. Very patient with my challenged circumstances and came through for me. I highly recommend to anyone who needs any type of vehicl Sales to Management. Very patient with my challenged circumstances and came through for me. I highly recommend to anyone who needs any type of vehicle to stop by and ask for LaDerrius Spencer (hope I spelled his name right) and he will take care of you. Be blessed stay safe More