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AutoNation Honda 385
Memphis, TN
1,122 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,122 reviews
January 03, 2022
The advisors were extremely rude this time. I went in for low tire pressure. There was a gentleman outside that told me that I had a nail and it would need to be replaced. I told him I have tire and wheel pr low tire pressure. There was a gentleman outside that told me that I had a nail and it would need to be replaced. I told him I have tire and wheel protection and that I would go ahead and get it taken care of that day. He walked me in to an advisor and told her I had the protection and asked how long the wait would be. She told me it would be about three hours. I came back to get my car and she tried to charge me. I asked her if my tire and wheel protection would cover it. She replied “ you didn’t tell me that!!” I was taken back by her tone. I told her that I didn’t know that I had to since I bought the vehicle there and each time I’ve taken it in they’ve looked at my coverage. She rudely gave me my keys back and said “your car should be outside but I’m not sure if they’ve pulled it up. Should be to the left somewhere” Also, there’s been an issue each time with them finding my vehicle because they’re using my old Autonation profile under my maiden name. Each time I’ve asked to get it updated to no avail. Finally I got that updated this last visit. I don’t know what happened to the customer service here. I hope I don’t have to got back for a while or at least get a nicer advisor. More
by Kehamp29
Employees Worked With
Sydney Thorp
December 31, 2021
After realizing I was unable to locate my wheel lock key, I reached out to the dealership and was lucky enough to speak with Lane. It was almost quitting time on Wednesday so he suggested I get there when th I reached out to the dealership and was lucky enough to speak with Lane. It was almost quitting time on Wednesday so he suggested I get there when they open on Thursday. When I arrived, he was very nice, respectful and patient. He made me aware of what would possibly take place and told me I could have a seat. More
by parkerconsuela
Employees Worked With
Lane Bryson
December 31, 2021
Despite the situation with new cars coming in so slow these days, once the car was in, Atrienne did everything in her power to get me in it and on the road as soon as possible. these days, once the car was in, Atrienne did everything in her power to get me in it and on the road as soon as possible. More
by Kevin
Employees Worked With
Atrienne Scott
