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AutoNation Honda 385

Memphis, TN

4.7
1,122 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,122 reviews

April 14, 2022

I feel this dealership shouldn’t force dealerships packages on customers it should always be an option once its offer. I didn’t receive the Black Pilot Touring I wanted due to dealerships packages bei More

by Smitty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Price
Apr 16, 2022 -

AutoNation Honda 385 responded

Hi Smitty, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

Apr 18, 2022 -

Smitty responded

So Honda 385 would like to turn my experience around? My experience extended much further than that, I travel back and forth (26 miles one way) 3 times to purchase that Black Pilot, and remember gas is $4 a gallon. I was offered to purchase the White Pilot after the Black Pilot was sold while I was seating there to purchase it. I had to pay $395 more for the color which I didn't know at the time. This was all because dealership packages were being forced on me to purchase at the time I was trying to purchase the Black Touring (without the $395 addition charge). I was one of the first to test-drive this newly arrived Black Pilot Touring. No tangible free items were offered for my inconvenience such as Pilot Weather floor mats, Mudflaps, something worth being given to an inconvenient customer.

April 14, 2022

Mr. Victor, welcome me and received my car, and Mrs. Mackenna Sing my Service Advisor. Excellent Services and Customer service. More

by emadero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Mackenna Sing
Apr 16, 2022 -

AutoNation Honda 385 responded

Hi Emadero, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 13, 2022

Everyone was pleasant and helpful. I was not ignored while I waited. I was acknowledged and told they would be with me shortly. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackinnon, Ciara
Apr 17, 2022 -

AutoNation Honda 385 responded

Hi Pam, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 13, 2022

Mr. Chris does an excellent job each time I come there to have my car service. He is so professional and friendly. He treats you with great respect. I feel so comfortable when I am talking to him and he trie More

by kemj4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 17, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 12, 2022

Reco Savage did a wonderful job helping me choose a vehicle. He made me very comfortable and excited to shop with auto nation. This was also my first time buying a vehicle. No regrets at all More

by Celder550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reco savage
Apr 15, 2022 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

April 12, 2022

I always receive fast service am I am treated with utmost respect. My service writer, Kayce, was outstanding. My van was ready for pickup before I expected. More

by PatMoore209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayce
Apr 15, 2022 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 11, 2022

My salesman Ryne was absolutely above my expectations he made my experience buying my first new vehicle great More

by angelaingle3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Ryne
Apr 14, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 08, 2022

The buying process was easy and very fast. We had a great salesman! Would recommend this dealership to friends. More

by PatSab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 11, 2022 -

AutoNation Honda 385 responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

The customer service was great and everyone was friendly and professional. I would recommend this experience to potential buyers. More

by cdy929
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atrienne
Apr 12, 2022 -

AutoNation Honda 385 responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Mr. Higgins, my advisor is very knowledgeable and and awesome. Also, I observed that he is very compassionate, kind and friendly. He explains everything to the fullest and let me make the decision. More

by solden1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
Apr 07, 2022 -

solden1245 responded

I have driven a Honda Civic since 2004. All the people are exceptional.

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