AutoNation Honda 385
Memphis, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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We arrived shortly after closing, not realizing that it was after closing, and Jason helped us out as if the dealership was still open. We knew exactly what we wanted and he showed us just what we asked fo was after closing, and Jason helped us out as if the dealership was still open. We knew exactly what we wanted and he showed us just what we asked for. When we were told by a manager that the dealership was closed, Jason made an appointment with us for the next day. We walked in and started paperwork for the purchase of our new Pilot. The overall experience was good. We brought some difficulties by wanting to register our Pilot in another state, but the finance manager made all the arrangements and we walked away with what we wanted without hassle and we are very pleased with our decision to go to AutoNation Honda 385. More
The work on my vehicle was quick and easy. Lane was very helpful in letting me know what was going on with my vehicle. I love coming here as it is near my home and very nice to bein. Will be c Lane was very helpful in letting me know what was going on with my vehicle. I love coming here as it is near my home and very nice to bein. Will be coming back again More
customer service could use a sprucing up, the attitude I was welcomed with was as if I was a bother , the previous service manager that I had, which no longer works there, would update my service record boo was welcomed with was as if I was a bother , the previous service manager that I had, which no longer works there, would update my service record book and gladly make recommendations about standard maintenance. I thought that was part of a service manager's job. Guess that is no longer the case. I waited over 2 hours for a standard all point check only to be then told a transmission service was recommended which would be another 45 minutes. More
This is the best Honda dealership to purchase a car or get your Honda service. My salesman Shane was totally professional and very knowledgeable of the cars. Shane wasn’t a pushy salesman trying to put me get your Honda service. My salesman Shane was totally professional and very knowledgeable of the cars. Shane wasn’t a pushy salesman trying to put me in something over my budget. More
Poor customer services and wait time was horrible. I had an appointment and it took thirty minutes for someone to acknowledge me. Then it took almost two hours before my oil change was complete. I had an appointment and it took thirty minutes for someone to acknowledge me. Then it took almost two hours before my oil change was complete. More
I always take my 3 Hondas to this dealership. They are always polite and knowledgeable. Cody was my service advisor this time and he was professional and had my car completed in a timely fashion. They are always polite and knowledgeable. Cody was my service advisor this time and he was professional and had my car completed in a timely fashion. More