AutoNation Honda 385

Doug Arnold my service advisor is very responsive to my needs. He arranged a time for me to come in during the day during my convenience to have a trim part installed. I was in and out in less that 10 mi needs. He arranged a time for me to come in during the day during my convenience to have a trim part installed. I was in and out in less that 10 minutes! I have been very pleased with Honda 385 customer service. The General Manager Phillip Hathcock has even called me after service to make sure my experience was excellent. More

I was at the dealership for break service . My service attendant was Dustin .He was great.He kept me informed throughout the process. The service technician did a great job also. My service attendant was Dustin .He was great.He kept me informed throughout the process. The service technician did a great job also. More

Quick service, friendly staff, comfortable waiting area, clear explanation of service options and possible needs. clear explanation of service options and possible needs. More

I have had issue with the Service department since I got my car. They do not want to help you. Everyone seem to be to busy to help. You must speak with your advisor only. If I am picking up my car from gett my car. They do not want to help you. Everyone seem to be to busy to help. You must speak with your advisor only. If I am picking up my car from getting an oil change, i should be able to speak to anyone. Plus I didn't know I had to speak with my advisor only. That should be express when I drop my vehicle off. More

This location is very inconsiderate, prejudice, unfair, unorganized and and insensitive to customer input . The managers do not want customers to ask questions concerning issues about the quality of their unorganized and and insensitive to customer input . The managers do not want customers to ask questions concerning issues about the quality of their work. Instead I was told that all I do is complain about work that wasn't done right and in a timely fashion. This should have never been said to me or anyone. What good is feedback if you are going to use it negatively against a customer. This was said to me by one of the service Managers (Lane Bryson). Additionally, I was charged for 8.3 hours of work, that only took two hours and thirty minutes. It is a sad day for customers at this place. I called back to speak to the service director, (Chase) but no response. More

Very busy location, the staff was polite and courteous. The repair took a little longer than expected but was repaired correctly. The repair took a little longer than expected but was repaired correctly. More

The dealership was very clean, everyone was very friendly, and my representative Franchone was amazing! friendly, and my representative Franchone was amazing! More

The best dealership! ! I’ve been going to this location for years now and I love there service and how nice everyone is. The people are very helpful. ! I’ve been going to this location for years now and I love there service and how nice everyone is. The people are very helpful. More

Excellent service! ! Service Advisor Doug is very personable, honest and reliable. He is responsive when I call, he goes out of his way to make sure my vehicle service ! Service Advisor Doug is very personable, honest and reliable. He is responsive when I call, he goes out of his way to make sure my vehicle service is done correctly and on time. I will be back. More

Autonation always tries to be respectful of my time. The service representative frequently checks in with updates. The service representative frequently checks in with updates. More