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AutoNation Honda 385

Memphis, TN

4.7
1,129 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,129 reviews

April 03, 2023

Very helpful. Explained everything in a quick organized matter. Also great communication via emails and text. More

by seanm1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lee
Apr 06, 2023 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2023

Purchased my Honda CRV 2023 from here. Tim handled my request and all the paperwork was completed meticulously and they explain each and every detail on top up insurance. Definitely sugges More

by Mechmadhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Dacus
Apr 06, 2023 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2023

I arrived at the AutoNation Honda around 930 am with the intention of trading in my 2017 Civic Si for a new Civic. I had a number in mind and the team at Honda got close to my number to complete the deal. More

by spalbers901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Carr and John Williams
Apr 01, 2023 -

AutoNation Honda 385 responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 23, 2023

The salesman was great. I came in to lease a vehicle. I always thought it was cheaper to lease. The finance guy did some numbers came back and told me leasing a vehicle is w More

by WesleyG2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick and the finance guy
Mar 23, 2023 -

WesleyG2023 responded

The salesman was great. I came in to lease a vehicle. I always thought it was cheaper to lease. The finance guy did some numbers came back and told me leasing a vehicle is way more expensive than financing so he decided I should finance. I told him I only wanted gap and he lied and said it was more expensive to get gap and I would do better taking out a package. I told he I just wanted the vehicle and no add ons. So I listen to him. I’m military so I was tax free he found a way to get almost 10000 extra added on and didn’t give me a breakdown of what I was buying. Once I got home and requested a breakdown it was all kinds of dealership add ons and a vehicle I found online 23000 ended up costing 38000 from this dealership. I don’t know why Honda lie on regular website but when u actually go to a dealership you end up paying way more than you want. I was very mad.

March 21, 2023

Third in line at 6:45 with a 7 am appointment for basic service at 15k miles as a part of the ridiculous package that I purchased. I watch 3 full cycles of customers come and go over the next 4 hours and 1 More

by jcmontague1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Higgins
Mar 24, 2023 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1308 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

March 20, 2023

Cody did a great job of quickly getting me in and out of the dealership. I came in to receive an oil change, tire rotation and AC filter check. He was very courteous and professional. Upon completion of the More

by Christine “Crystal”
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 23, 2023 -

AutoNation Honda 385 responded

Hello Christine, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2023

You will always get the best deals and rates from this dealership. Honesty and courtesy are something that they excel at when dealing with the employees here. More

by jasonhale1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Hathcock
Mar 23, 2023 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Mar 30, 2023 -

jasonhale1011 responded

Thank you for your response

March 20, 2023

The worst service ever. This was the 2nd time I took my car in and no service done. I brought my care in at 9:00 am and then was told that it had to be kept. This is the 2nd More

by atateroby
Service Time
Recommend Dealer
No
Employees Worked With
na
Mar 23, 2023 -

AutoNation Honda 385 responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

March 17, 2023

I have always been pleased with the work done and the courtesy shown whenever I have an appointment or simply gone in early for an oil change. More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold and outside employees that take your keys (don’t have names)
Mar 21, 2023 -

AutoNation Honda 385 responded

Hi Nora, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Went there to get nail out of tire and battery for keyless remote. They did not have any batteries there tho. The associate who helped me was very good at her job. More

by lparks68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 20, 2023 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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