AutoNation Honda 385

We bought a new Honda CRV. Patrick Biggert was our salesman. He was a delight to deal with. Very knowledgeable about the car features. Its obvious he has educated himself on the cars. After we purch salesman. He was a delight to deal with. Very knowledgeable about the car features. Its obvious he has educated himself on the cars. After we purchased the car he informed me on how to use each feature. He really went above and beyond. We will definitely recommend him. We have been doing business with Dobbs Honda since it was Courtesy Honda. Can't imagine going anywhere else. You can thank your staff for that. Billy Kessler gave us a timely quote, very efficient. When we went in to see Young Lee to make the financial arrangements, he was very efficient with a wonderful personality. Our car buying experience was very enjoyable. We didn't want to leave..Haha. More

This was absolutely the greatess car shopping/purchasing experience of all times for my husband and myself. Mr. Bingham was very patient, knowledgeable, and courteous. We did not go in with plans of purchas experience of all times for my husband and myself. Mr. Bingham was very patient, knowledgeable, and courteous. We did not go in with plans of purchasing a car on that day. However, Mr. Bingham's salesman strategies/tactics provided us with an offer that we could not resist. The General Manager was very helpful and friendly during this process as well. I would definitely recommend this dealership to my family and friends. We purchased a 2013 Honda Accord and we are enjoying every bit of it (just as predicted by Mr. Bingham)! More

Service during the sale was great. The staff was very attentive and accomodating. Service after the sale was something else entirely. Arkansas is apparently difficult for leasing, and the process for m attentive and accomodating. Service after the sale was something else entirely. Arkansas is apparently difficult for leasing, and the process for me to be able to get my tags took two whole months. My first attempt at the Revenue office failed, so I called the dealership to ask for help. They said they would fix the issue. I wait for a phone call to say I can try again, but I never receive it. Almost a month later, I call them. They inform me the issue is resolved. So I once again go to the Revenue office and wait for another 45 minutes. Surprise, the issue is still not resolved. This time, I called again. I had to ask for a second dealer tag to be Fed-Exed overnight because I live an hour and a half away and cannot drive there to pick it up. Apparently the GM heard my situation and had the nerve to tell the person helping me that the dealership does not handle tags. First of all, customer service should be the first priority. If you do not know the situation, making a comment secondhand to a customer that is beyond frustrated is ridiculous. I was calling because I was unable to get my tags locally. I specifically left a message asking them to call me when the situation was resolved. The only call I got was from my local revenue office saying basically it was my fault the situation had dragged on for this long, and I would have to pay a $21.00 late penalty. All because a tax-exemption form was needed. So I am the one to blame and has to pay for it. And I never got the phone call I requested. I am hardly one to ever complain, and I do not want this review to be completely negative either. There were good aspects to the sale. It is hard to end on a positive note considering that my lasting impression leaves something to be desired. More

Those Guy's were incredible! They made the impossible happen! Especially with my credit situation. I didn't think I could get the car that I wanted. But Dobb's Honda made it happen! happen! Especially with my credit situation. I didn't think I could get the car that I wanted. But Dobb's Honda made it happen! More

Requested a quote from Dobbs Honda for 09-CRV and Patrick Biggert responded promptly with an email followed by a call. I greatly appreciate his honesty and willingness to help the customer. He is good salesm Biggert responded promptly with an email followed by a call. I greatly appreciate his honesty and willingness to help the customer. He is good salesman and would recommend him to my friends/relatives. More

Patrick was professional and patient. We felt no pressure to purchase. He is very knowledgeable about vehicles (we purchased Honda Accord), especially the tech package. Every step of the purchase was positiv to purchase. He is very knowledgeable about vehicles (we purchased Honda Accord), especially the tech package. Every step of the purchase was positive (from person greeting us at door through the purchase. We also have attended the new vehicle orientation with the Service Dept. Service reps were friendly and helpful. More

Great place to buy a new car. I will buy there again and I highly recomend them to anyone.I told them that I would come back next year and by a new van for my wife. I highly recomend them to anyone.I told them that I would come back next year and by a new van for my wife. More

Service was good they told me every thing abought the new car the selection was good you felt like they really cared i will come back car the selection was good you felt like they really cared i will come back More

This was the best car-buying experience either of us (my wife or myself) have ever had. The Dobbs people were all friendly, courteous, helpful. Mr. Bingham would have continued test-driving vehicles with wife or myself) have ever had. The Dobbs people were all friendly, courteous, helpful. Mr. Bingham would have continued test-driving vehicles with us as much as we needed (we drove three times). We were there on a Sunday afternoon for our first purchase (Civic) and everyone was there till approximately 8 p.m. getting our deal done (and then, when they had all the papers done for us, we switched which vehicle to buy). Very pleased overall. In fact, my wife came back several days later and purchased a car for herself (CRV). she enjoyed everyone so much that she jokes about going back to Dobbs just to visit! More

Dealership was very-highly recommended, we doubted they could live up to recommendations. They SURPASSED our highest hopes! BOBBY BRAMLETT, Mr. Evans & entire team - AWESOME! could live up to recommendations. They SURPASSED our highest hopes! BOBBY BRAMLETT, Mr. Evans & entire team - AWESOME! More