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AutoNation Honda 385

Memphis, TN

4.7
1,122 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,122 reviews

August 03, 2021

Its been 4 weeks and I have yet to receive my tags fees for extended warranty is outrageous do not buy unless you want to add another 10,000 you your already expensive car! More

by priscillajhr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Atrienna was great very kind
Aug 07, 2021 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1308 -- we hope to hear from you soon.

August 02, 2021

Jody Williams at AutoNation Honda 385 has been fantastic to work with. He’s very personable, not pushy at all. and very knowledgeable about the cars here. If you’re looking to buy a new Honda I highly recom More

by marjb1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Williams, Philip Hathcock, PT Burns
Aug 19, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda 385! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 02, 2021

My service advisor Chris always delivers great customer service and great service care. Thank you More

by Chantayknox44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris service department and John Williams Financial. Awesome gentlemen to work with.
Aug 19, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda 385! If you have any further questions, please give us a call. We're always happy to help!

Aug 26, 2021 -

Chantayknox44 responded

Thank you again for service advisors that care about their customers.

August 01, 2021

The only problem I have with them is their lack of manpower to handle the recall for the fuel pump.They only do it on week days when I have to go to work More

by Mrs.robinson5066
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria ??
Aug 19, 2021 -

AutoNation Honda 385 responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2021

Had the pleasure of working with Phillip, Larry and Brandon. Was not sure I would be buying a car the day I went but they had exactly the one I liked. They made the process as smooth as possible! Wi More

by lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip, Larry, Brandon
Aug 13, 2021 -

AutoNation Honda 385 responded

Hi, we appreciate you taking the time to leave us a response. We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

July 29, 2021

The service advisor was professional, knowledgeable and friendly. Even though there were many customers the service advisor took her time with me and my problem. Work was completed the same day. More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie
Aug 13, 2021 -

AutoNation Honda 385 responded

Hi Jimmy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 27, 2021

As I was leaving for a trip, I had a tire that required service. Doug worked me in so that I not only didn't have to cancel my trip, but was also able to get on the road with only a short delay. His help w More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
July 24, 2021

Service was excellent, staff was friendly, courteous, and the girl that took care of me showed an extremely kind and professional attitude. I will definitely let family and friends in town know what great s More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woman
Jul 26, 2021 -

AutoNation Honda 385 responded

Hello Dave, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

July 23, 2021

Josh was very friendly first thing in the morning. Service was timely. Jessica was helpful when I picked up my car and Josh was at lunch. Forgot to reset tire pressure after rotating the tires and I More

by porter4810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh,Jessica
Jul 26, 2021 -

AutoNation Honda 385 responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 22, 2021

I do not want to have the sales pitch for extended service contracts. I do NOT need anything that adds $12000 to the final price. More

by xyz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia, Brandon
Jul 24, 2021 -

AutoNation Honda 385 responded

Thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

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