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AutoNation Honda 385

Memphis, TN

4.7
1,122 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,122 reviews

August 30, 2021

Had an scheduled appointment for Manufacturer recall Master Power window switch on August 26, 2021. Greeted and directed to Service Advisor Douglas Arnold. Took care of paperwork for free replacement More

by cld197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Sep 04, 2021 -

AutoNation Honda 385 responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 30, 2021

worst experience this time. the cost was overpriced. the attendant was absconding, too much wait time, I could see that my car was done servicing, still, no was there to attend for almost 1 and half hours. More

by Hirdesh Shrivastava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayce Glover
Sep 04, 2021 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1308 so we can work towards a resolution. We look forward to hearing from you. Take care!

August 30, 2021

I have always received great customer service at this dealership, but my recent visit for an old change/inspection was average at best. The service rep who assisted me was not very friendly, my car didn' More

by dlowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the female rep's name, but it should be on the ticket.
Sep 04, 2021 -

AutoNation Honda 385 responded

Hi, we are deeply disappointed by your experience at AutoNation Honda 385. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1308 so we can work towards a resolution. We look forward to hearing from you. Take care!

August 29, 2021

Customer service was excellent service was excellent I will definitely come back for service great job More

by Jwatson2472.jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold
Sep 03, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day.

August 27, 2021

Everyone was very nice. Shane spent time going over details of the car. When I picked it up it was ready for me. This is second time I have purchased here and will do so in the future. More

by Pkeene54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Carr
Aug 30, 2021 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2021

I saw the one I wanted and was test driving it in no time. Verna cooled it off for me and I had my most comfortable test driving experience to date. Great price and customer service! More

by Sydddzurp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verna Hignite
Aug 30, 2021 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 26, 2021

I just love how much our salesperson Verna took care he time out to be polite and courteous to me and my friend find the type of vehicle that we were looking for, I think will definitely recommend some of More

by Cinnamon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verna
Aug 30, 2021 -

AutoNation Honda 385 responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda 385. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 26, 2021

I was displeased that the technician lost the cap to the power steering reservoir. I was also surprised to see all the greasy marks on and around the driver side door. I have a hard time understanding why More

by thevick6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayce
Aug 30, 2021 -

AutoNation Honda 385 responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 24, 2021

Went on a rainy day and Mukhtar Ali was more than helpful, and like a trooper walked out into the rain to help me More

by fatkaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mulhtar Ali/ Patrick Burns
Aug 30, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2021

I didn’t have an appointment, but Josh got me in and out! I wasn’t expecting them to wash my car, but they did! That’s a plus for me! More

by Shanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lee
Aug 30, 2021 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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